Junior LAN Technician

Location
Gaithersburg, MD
Posted
Nov 17, 2020
Closes
Dec 02, 2020
Ref
R-011653
Industry
Specialty Trades
Hours
Full Time
Adventist HealthCare seeks to hire a Junior LAN Technician who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

The Junior LAN Technician provides a single point of contact for on-site support operations. This role provides in-person support for request fulfillment, incident management and access management related process workflows. This includes installing, diagnosing, repairing, maintaining and upgrading all computer hardware and equipment to ensure optimal workstation performance. While the role will primarily serve as tier II escalation support from the service desk, the position may also be required to provide smart hands support and light troubleshooting of basic network and server hardware. Additionally, you will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:
  • Operational Support: Provide Service Operations response and support for all requests, incidents and access related efforts performed on site at any of the organization's locations; Assist with the installation, configuration, upgrade, and overall provide day-to-day administration and support required for the AHC compute environment; Support the administration and configuration of end point devices to include laptops, tablets, desktops, peripherals, and clinical devices; Conducts site surveys, assesses and document current site equipment, configurations and user requirements; Perform access management and provisioning for application and system access and troubleshoot access related issues; Ability to take a flexible work schedule and be on call after hours
  • Implementation and Transition: Follow standard operating procedures in the implementation and transition of software and hardware deployments; Facilitate conversations across AHC employees, vendors and other support teams while implementing or upgrading devices and software; Follow change and release management processes; Work with the Project Management Office on device refresh and general device deployment activities; Participate in the creation of detailed work breakdown structures for the implementation of automated and manual provisioning configurations


Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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