Systems Engineer

7 days left

Location
Gaithersburg, MD
Posted
Nov 17, 2020
Closes
Dec 06, 2020
Ref
R-011677
Industry
Engineering
Hours
Full Time
Adventist HealthCare seeks to hire a Systems Engineer who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

The Systems Engineer role supports a broad range of server, storage, infrastructure applications, business applications and clinical applications. The position works closely with infrastructure platform and application vendors to ensure systems are secure, reliable, and efficient. This role primarily performs as 2nd tier operational support in Service Operation processes for all server, storage, infrastructure applications, business applications and clinical applications. The technology portfolio supported by the team includes Microsoft/AIX/Linux Server products, SQL Server, Active Directory, Azure, IBM/EMC Storage, VMware, Citrix XenApp and XenDeskop.

At Adventist HealthCare our job is to care for you. We do this by offering:
• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:
  • Operational Support: Perform service operational tasks including but not limited to fulfilling support requests, resolving incidents, providing access, evaluating events, and managing problems; Perform necessary routine recurring tasks associated with the daily maintenance and support of the infrastructure platform and application portfolio; Maintain a comprehensive understanding of infrastructure, clinical and business application lifecycle, technical architecture, data, configuration and, operational support requirements; Provide infrastructure platform and application portfolio support in the timely resolution of technology incidents while adhering to SLA prioritization and success measures - including 24x7 on call support; Investigate infrastructure platform and application portfolio interoperability issues and develop risk mitigation plans for existing and new applications; Work with end users and other support staff to configure, troubleshoot and maintain all layers of infrastructure platform and applications; Maintains detailed charts, diagrams and flow charts outlining systems, hardware, interfaces and configurations; Documents operational and support procedures to ensure the overall integrity of infrastructure platform and applications.
  • Implementation and Transition: Follow PMBOK best practices in the implementation and transition of infrastructure platform and application implementations; Participate in the creation of detailed work breakdown structures for the implementation of infrastructure platform and application upgrades and implementations Facilitate conversations across AHC employees and vendors and other support teams while implementing or upgrading technology platforms; Follow change and release management processes
  • Planning and Design: Follow PMBOK and ITIL principles in the planning and design of of infrastructure platform and application implementations; Assist with requirements data gathering and analysis as needed; Assist with the development of technical reference architectures that illustrate the entire topology of a system or service including communication requirements and system dependencies; Review infrastructure platform and application changes for the environment and provide input on the technical impact of the changes; Participate in efforts to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization
  • Strategy: Schedule and participate in reviewing vendor solutions to address workflow requirements of the business and clinical departments; Provide expertise to identify and translate business workflow into infrastructure platform and application configuration requirements


Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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