Program Assistant, Education Abroad

Location
Washington D.C.
Posted
Nov 10, 2020
Closes
Dec 15, 2020
Industry
Education
Career Level
Entry Level
Hours
Full Time

Program Assistant, Education Abroad Programs

At AMIDEAST we pride ourselves in being a leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. We also pride ourselves in providing 40+ days of paid leave and a great 401k with 6% matching.

The Program Assistant reports to the Director of Education Abroad and supports Education Abroad program activity. The Program Assistant is a key link between AMIDEAST Headquarters in Washington, DC and U.S. students, home institutions, and AMIDEAST field office staff members delivering AMIDEAST-sponsored programs in the Middle East and North Africa.

Responsibilities include, but are not limited to the following:

  • Providing support for students in the pre-departure phase as well as prospective students as their primary point of contact, including monitoring and answering inquiries. Assistance in the development, maintenance, and updating of pre-departure materials and resources is expected.
  • Processing and managing application materials, screening student applications against application criteria, and processing student admissions.
  • Managing AMIDEAST Education Abroad promotional travel, including researching study abroad fairs, shipping marketing materials (when applicable), maintaining the reforecast of the promotional budget, and contributing to the development of a long-term marketing strategy.
  • Representing AMIDEAST Education Abroad Programs at college and university education abroad fairs, virtual events, and in meetings with campus-based education abroad staff and faculty in Arabic and Middle East/North Africa studies.
  • Providing backup support for MailChimp and promotional campaigns.
  • Providing support for digital marketing and online platforms, including social media, the website, and the blog site.
  • Developing AMIDEAST Education Abroad capacities for alumni networking and event planning, in collaboration with other AMIDEAST departments and by using the Localized platform, among other resources.
  • Maintaining ongoing collaboration with field office staff regarding designated AMIDEAST Education Abroad Programs.
  • Providing general administrative support for the department. Includes creating meeting agendas, tracking program documentation, as well as preparing bulk mailings and other correspondence.
  • Providing general administrative support regarding syllabi and grades. Includes copy-editing and processing syllabi, coordinating with our School of Record, and collecting and preparing documents related to final grades.
  • Streamline data management and assist in the archiving of data.
  • Tracking and assisting with the setup of institutional visits to field offices related to Education Abroad Programs.
  • Maintaining scholarship databases, processing and reviewing scholarship applications.
  • Conducting pre-departure webinars with students admitted to AMIDEAST semester and summer programs.
  • Managing the Education Abroad internship application process and supervising intern work and projects.

QUALIFICATIONS

Required

  • Bachelor’s degree
  • Study abroad experience in a MENA region country where AMIDEAST works
  • Knowledge of Arabic and/or French
  • Broad knowledge of the Middle East and North Africa
  • Commitment to equity, diversity, and inclusion and supporting traditionally underserved student populations
  • Excellent customer service skills, including the ability to communicate professionally and effectively both orally and in writing with internal and external stakeholders
  • Strong computer and software skills
  • Ability to prioritize; effective multitasking and problem-solving skills; flexibility and adaptability to shift priorities to meet tight or unexpected deadlines
  • Excellent research skills
  • Ability to travel in the U.S. for 1-2 weeks at a time several times a year (when applicable)

Preferred

  • Experience and/or knowledge of the diversity of U.S. higher education institutions, including community colleges, tribal colleges, HBCU’s, and MSI’s
  • Knowledge of or experience working with Terra Dotta software
  • Knowledge of or experience working with Moodle-based LMS systems
  • Prior use of social media platforms in a work-related context
  • Academic study, employment, or extensive and substantive travel in the Middle East/North Africa
  • Ability to travel in the Middle East/North Africa for a week or more per year as needed

 

 

Please provide a cover letter, resume and salary requirements to http://jobs.amideast.org

 

AMIDEAST is an Equal Opportunity Employer-Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation