Bilingual Customer Service/Data Entry

Montgomery County, MD
$16-$17 per hour
Nov 03, 2020
Jan 01, 2021
Customer Service
Full Time
Entry level Customer service/data entry role in the payroll department of a large union organization.

Answer incoming phone calls
Document phone calls in Sharepoint
Provide information to callers from Sharepoint and 2200
Navigate and provide accurate information regarding the NEBF and NEAP websites
Monitor incoming calls and calls waiting via Taske
Receive and respond to incoming emails from websites
Print 1099R's and Statements when requested by the caller
Perform special projects as requested by management

This is a 6 month Contract to Hire position. Resumes should be sent to Catherine Mitchell,

Job Requirements

  • 2+ years experience in payroll, data entry, or customer service.
  • Able to type 55+wpm accurately
  • Excellent skill in Microsoft Office Suite
  • Strong Math Skills
  • Data entry/10 key skills ; 10k keystrokes preferred
  • Able to pass a drug screen and criminal background check'
  • Fluent Spanish preferred

Additional Information

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Meet Your Recruiter

Catherine Mitchell
Senior Account Manager

Since 1991, I have had the pleasure of building relationships with clients, candidates and a great team at NRI. The philosophy is simple; honest communication, team work, accountability and passion. It has led me to new experiences, some great new friends and a fantastic network of contacts across diverse industries. The people I have met have shared their interests and we have found much in common; from family bonds including our four legged buddies; to favorite books ; to the great outdoors and the joys of gardening. This has led to the ability to have warm conversations; sharing ideas and conducting business with people I enjoy working with.

I value my network and welcome the opportunity to expand it. Please feel free to reach out to discuss your career!

  • 301-998-4688
  • Connect on LinkedIn

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