Operations Specialist

Washington , District Of Columbia
Nov 03, 2020
Dec 08, 2020
Full Time


Company Job Title: Operations Specialist

Clearance: Background Check

Location: Washington, DC

Reports To: Program Manager

FLSA Status: Exempt, Full Time, Regular


The Operations Specialist will provide support services to contribute to the mission of the U.S. Agency for International Development (USAID). The primary objective is to provide services and deliverables through the performance of the Operations Specialist .

The mission of USAID is to accelerate human progress in developing countries by reducing poverty, advancing democracy, building market economies, promoting security, responding to crises, and improving quality of life. Working with governments, institutions, and civil society, the agency assists individuals to build their own futures by mobilizing the full range of America's public and privacy resources through its expert presence overseas.

The Operations Specialist will support the Task Force Readiness Unit (TFRU) within USAID's Bureau for Management (M Bureau). The TFRU is the new entity in M Bureau that is responsible for coordinating the establishment of Task Forces within USAID. The TFRU manages as applicable, logistics, staffing, and communications when the administrator activates a Task Force; works with applicable Bureaus and Independent Offices (B/IOs) to activate/deactivate a Task Force; and works with the Executive Director of the Task Force and other members to formulate its objectives and processes, within the agency and within the interagency as applicable.

The Operations Specialist will provide management analysis and monitoring and reporting services to the TFRU within USAID's M Bureau, reporting to and taking day-to-day technical direction from the TFRU Manager.

Duties and Responsibilities:
  • Plan, schedule and conduct analysis of project operations, procedures, and organizational structures including, identifying problems or deficiencies and recommending ways to improve the effectiveness and efficiency of program operations.
  • Produce and/or present information and findings in a variety of formats (e.g. articles, papers, studies, briefings, other media, etc.).
  • Independently perform administrative management functions that service and/or fulfill several organizational requirements.
  • Apply existing and new policies, provide advice on requirements, maintain databases that reflect the fulfillment and/or status of administrative requirements and/or systems, prepare administrative paperwork, and maintain an awareness of the status of the organization's personnel actions.
  • Draft correspondence, recommendations, reports, and memoranda related to management and administrative programs and issues.
  • Provide advice and guidance to managers and employees on questions and situations related to the administrative services provided.
  • Assist in drafting reports and responses to congressional inquiries.
  • Compile relevant data and stories of program outcomes to share with Congress, Agency Leadership, the Interagency, and other Stakeholders.
  • Support GAO and OIG audit teams with responses and archived data calls.
  • Establish and maintain effective working relationships with agency staff, headquarters staff, state and local officials, and/or private industry individuals.
  • Follow guidelines and procedures to develop communications plans in support of an organizational program including, review them for impact and effectiveness.
  • Plan and conduct public meetings, briefings, and other activities in support of a program.
  • Coordinate the development and release of information in substantive program areas, such as press releases, fact sheets, newsletters, or other briefing materials.
  • Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • Bachelor's Degree in Business, International Relations, or a related field and 3 years of specialized experience, OR
  • Master's Degree and 1 years of specialized experience, assisting with the following:
  • Review, analyze and evaluate various operational management program plans, policies, directives, procedures, systems, etc. to assess organizational impact.
  • Apply analytical and evaluative methods to measure quality and efficiency to promote improvements to agency programs.
  • Prepare various reports and information on metrics and trends for various programs.

Knowledge, Skills and Abilities:
  • Ability to obtain and maintain a Secret-level security clearance (U.S. citizenship required).
  • Experience in international development or humanitarian work and/or knowledge of USAID operations and policy desirable.
  • Project Management skills required include, knowledge of Project Management Software required.

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

Primary Location: United States-District of Columbia-Washington DC

Organization: Chenega Worldwide Support
Strategic Business Unit: Military Intelligence and Operations Support
Security Requirements: Background Check
Job Schedule: Full Time Exempt
Recruiter: Thomas Orner
Req ID: 2000003174

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