Facilities Quality Assurance Specialist

Washington, D.C
Oct 30, 2020
Nov 06, 2020
Full Time


This position is located in the Consumer Financial Protection Bureau, Operations Division.

The Facilities Quality Assurance Specialist provides the management, support and coordination of various facility-related responsibilities, procurement, project management, and quality assurance oversight for the Bureau.

See our tips on the application process and printable checklist to ensure each step of the application is completed.

Learn more about this agency


As a Facilities Quality Assurance Specialist, you will:
  • Acquisition Strategy and Planning: Apply knowledge of all Federal contracting laws, regulations, policies, procedures, methods, techniques, and contract types to all potential acquisitions. Understand contracting process, analyze action, and provide acquisition strategy recommendations. Prepare cost estimates, financial documents, and post financial information for facility services contracts. Develop and process procurement packages for facility-related contract services. Participate in pre-award contract briefings, pre-award analysis of contractor's bid proposals, and post-award contractor meetings. Maintain Memorandum of Understandings (MOUs), Memorandum of Agreements (MOAs), and Inter-Agency Agreements (IAAs) for facility related services. Maintain all records associated with facility related contract services. Prepare business case to support the make or buy decision, conduct market research on facility related items and service, develop a detailed SOW (Statement of Work) or SOO (Statement of Objectives), obtaining all necessary internal facility reviews and approvals, and prepare all required procurement documents. Prepare cost estimates, financial documents, and post financial information for facility services contracts. Maintain Memorandum of Understandings (MOUs), Memorandum of Agreements (MOAs), and Inter-Agency Agreements (IAAs) for facility related services. Maintain all records associated with facility related contract services.
  • Contract Management and Quality Assurance: Maintain official delegated Contracting Officer Representative (COR) certification, functions and other tasks associated with the planning, coordination, implementation, and oversight of all aspects of contract management for Facilities. Create metrics and reports to assess the effectiveness of the performance of contract services and to assure that facility needs are being met and appropriately planned. Maintain inventory of contracts and lead the process to assure timely renewal or consideration of alternative contracting options.
  • Project Management and Facilities Planning Support: Provide technical oversight to multiple Facilities-related projects, monitoring all aspects of project planning and design, scope management, coordination of team assignment and mobilization, direction and coordination of work efforts, management of overall project deliverables, status reporting, and providing status updates, quality reviews and issue identification, escalation, and resolution. Use project management practices, tools, and techniques to control projects throughout their project life-cycle and influence change in Facilities Management.

Travel Required

Occasional travel - 01 to 05 nights per month.

Supervisory status

Promotion Potential


Conditions of Employment

  • Please refer to "Conditions of Employment."
  • Click "Print Preview" to review the entire announcement before applying.
  • You must be a U.S. citizen or U.S. National
  • Public Trust background Investigation will be required

The experience may have been gained in either the public or private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week on your résum

This opportunity is also open to the Public under Announcement 21-CFPB-18-P. Please refer to that announcement for details on open period, eligibility, and how to apply.


You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized experience: For the CN-53, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-52 grade level in the Federal service (For qualification purposes, the CN-52 is broadly equivalent to the GS-12). Specialized experience for this position includes:

  • Use Federal contracting laws, regulations, policies, procedures, practices, methods, techniques, and contract types to support acquisition of facilities function for an organization;AND
  • Procure services and managing various facility-related responsibilities, procurement, project management, etc.;AND
  • Serve as a Contracting Officer's Representative (COR) monitoring contracts for compliance with contract documents and providing oversight to identify and mitigate risks; AND
  • Provide project management to overall facilities management including managing issues and risks to balance lifecycle cost, schedule, and technical performance; AND
  • Oversee aspects of a government or company facility such as coordinating maintenance, safety,or security; AND
  • Manage budget, metrics, reviewing billings, etc., for facilities management.


Additional information

- We may select from this announcement or any other source to fill one or more vacancies.
- This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.
- This is a non-bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.

-Ethics: Consumer Financial Protection Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau's ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov .

- A one year probationary period may be required.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Subject Matter Expertise, Accountability, Providing Quality Results and Work management.

Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) ) you must receive a score of 90 or better to be rated as "well qualified" to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of "Cover Letter".

All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips .

CURRENT AND FORMER FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment: (review and cater to your who may apply)
-If you are a current Consumer Financial Protection Bureau employee in a permanent, competitive service position you do not need to submit documents to confirm your status.

-If you are a current Consumer Financial Protection Bureau employee who is reinstatement eligible based on prior federal competitive service, you must submit documents to confirm your eligibility.

You must submit an SF-50 which confirms both competitive status eligibility as well has highest grade/pay band level achieved. This may require that you submit more than one SF-50.
  • To verify your competitive status: Box 34 must have a "1" and Box 24 must have a "1" or a "2"

If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.

- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see https://arc.fiscal.treasury.gov/vacancies/fsApplicantGuideMeritPromotion.pdf . In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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