Duties

Summary

The incumbent of this position will perform a variety of program management and administrative duties in support of the Saint Lawrence Seaway Development Corporation's Washington, DC and Massena locations. Duties consist of; security, facility management, office support, and correspondence maintenance. Maintains various automated databases for tracking internal security clearances, training, personnel actions, service orders, purchase requests, credit card purchases, workload, and performance.

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Responsibilities

As a Management Specialist, you will:

• Conduct special studies at the supervisor's request, research improvements to internal business processes.
• Monitor and review incoming requests for programmatic action or information, take judicious interim action on deadline items, and arrange appropriate extensions for less urgent items.
• Use a variety of software applications (MS Office Word, Excel, Access, SharePoint, and PowerPoint) to create, generate and format reports, tracking tools, charts, forms, spreadsheets, and other materials.
• Brief your supervisor on a variety of matters pertaining to administrative operations, recommending courses of action, and keeping her/him informed of activities occurring when he/she is absent from the office for extended periods.
• Records Management : Implement the SLSDC's overall records management plan. Ensure that the SLSDC is in compliance with Departmental and Federal requirements. Coordinates with SLSDC, Departmental, and Federal officials as well as contractors to ensure compliance. Fulfill all Departmental and Federal reporting requirements related to records management.
• IT Operations and Maintenance : Perform activities to ensure that all SLSDC Washington DC-based IT networks and systems are operational. Work with SLSDC DC personnel to ensure that users are implementing IT solutions correctly, that workstations are updated and working efficiently, and that all troubleshooting issues are successfully resolved. Report troubleshooting/ progress on a regular basis to supervisor. Coordinate and maintain IT assets (desktops, laptops, printers, mobile devices). Perform ad hoc reporting and coordination duties in support of the SLSDC's Massena-based IT networks and systems as needed.
• Security: Involved in the internal administrative responsibilities, including support for security programs such as personnel security, physical security, and antiterrorist awareness training. Maintain knowledge of security regulations and policies and develop information, identifies interrelationships, and takes actions consistent with objectives of the personnel, physical security, and antiterrorist programs. Attend meetings, as assigned, to gather information on security issues.

Travel Required

Not required

Supervisory status
No

Promotion Potential
11

Requirements

Conditions of Employment

• Must meet specialized experience stated in Qualifications section
• Submit application and resume online by 11:59 PM EST on the closing date
• Required documents must be submitted by the closing date.

CONDITIONS OF EMPLOYMENT:

• SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
• PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
• TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.

Qualifications

To meet the minimum qualifications for this position, you must meet either the education or experience qualifications for the grade at which you are requesting consideration.

To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include:

• Experience maintaining multiple databases to track a wide variety of data for workload management.

To qualify for the GS-11 on Education alone, you must have:

3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree.
You can also qualify based on a combination of higher level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (determined at interview)

Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work. (determined on resume)

Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.(determined on resume)

Personnel Security and Safety - Knowledge of methods and controls of personnel, public safety, and security operations; investigation and inspection techniques; or rules, regulations, precautions, and prevention techniques for the protection of people, data, or property. (determined on resume and interview)

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

Applicants must meet all qualification requirements by the closing date of this announcement.

Education

Additional information

This vacancy may be used by any DOT agency to fill similar positions within 90 days.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. In eligibility question 14: select Yes/Other/Former Incumbency of a Position brought into the Competitive Service. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review. The Automated Staffing Office is ultimately responsible for determining your final rating.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/

The following is a list of documents that are only required based on the type of position and consideration for which you are applying.

Required for ALL Applicants

• RESUME - Must include resume created within USA Jobs Resume Builder. Resume must show relevant experience, education and fully support the required specialized experience. May also upload resume, if desired, but application must include USAJobs BUILT resume.
• COMPLETED QUESTIONNAIRE - answered online as part of application process

TRANSCRIPTS: Transcripts are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements.

FEDERAL APPLICANTS: You must submit your most current and other SF-50(s) that verify your current position, highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50, current SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/

PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.)

If requesting consideration under the Career Transition Assistance Program (CTAP):

• your most recent performance appraisal,
• the proof of eligibility letter from the Agency, and
• your most current SF-50, displaying current series and grade.
• YOU MUST SUBMIT ALL 3 documents and meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) to be considered under CTAP.

Displaced employees may be eligible for CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition .

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.