DescriptionThrough the operation of Baltimores drop-in center for homeless youth, the Youth Empowered Society (YES) provides urgently-needed direct services to youth experiencing homelessness through trauma-informed peer and ally support; develops the leadership and employment readiness of youth who have experienced homelessness; and partners with youth to advocate for systems change. Our mission is to prevent and eliminate youth homelessness through the synergy of youth and ally partnerships.The Rapid Rehousing (RRH) Case Manager functions as an integral member of the YES team, reflecting the essential value that youth, peer and ally partnerships provide the organization with its strength and uniqueness.The RRH Case Manager works to ensure their duties are in alignment with the values and mission of YES.Rapid Rehousing is a research-based intervention designed to help individuals and families quickly exit homelessness and return to permanent housing through (1) housing identification and landlord recruitment, (2) rent and move-in assistance, and (3) rapid re-housing case management and services. This intervention centers the principles of Housing First that people need basic necessities like food and a place to live before attending to anything less critical, such as getting a job, budgeting properly, or attending to substance use issues and we believe that homeless youth should be housed as quickly as possible, without requirements or stipulations placed on them to obtaining housing.The RRH Case Manager provides direct youth-centered and strengths-based case management to youth experiencing homelessness enrolled in our Rapid Rehousing Program.The Case Manager:(1) encourages engagement of youth,(2) supports youth to accomplish their goals around achieving stability,(3) gains a deep understanding of available local and regional resources to reduce and remove barriers to employment and housing, and(4) advocates for systems change.The case manager provides services virtually, at the drop-in center and in the community.Case ManagementCarry a caseload of youth in the RRH Program, which requires:Building authentic, caring, and affirming relationships with YES youthParticipating in weekly case review meetingsProviding a trauma informed and anti-oppression approach to youth, colleagues, and self that reflects the values of YESDeveloping self-care practicesBuilding and maintaining strong working relationships with other providersCompleting intakes and assessments with youthSupporting youth in identifying their strengths and use them to set goals togetherProviding youth flexible, responsive case management that address their variety of needs including: accessing shelter; obtaining identification; enrolling in high school, GED programs, and college; navigating financial aid; accessing public benefits; connecting to health, mental health, and substance abuse care; accessing childcare; connecting to employment and permanent housing; and other supportsChecking in with youth each time they come into the center about progress on their goals and how YES and its partner agencies can support themSeek and pick up furniture for newly housed youthComplete follow up tasks to help youth achieve their goals, which includes:Following up with youth by phone/email/FacebookEntering youth data into the Homeless Management Information System and working with the RRH team to continually improve systems to track and transmit youth outputs and outcomesDevelop expertise in Rapid Rehousing and the specific case management components it requires, such as providing:Regular case management to youth in the community, at youths home, job and other locationsIntensive, youth-centered budgeting and financial goal settingWorkforce and education supports as identified by youth and guided by YESs Workforce Development CoordinatorNavigating rent court, specifically cases regarding escrow and evictionLearning landlord and tenant rights and helping youth advocate for themselvesDrop-InSupport YESs drop-in hours by supporting youth, maintaining emotional safety of the space, and preventing and managing youth crises, while leading case management activitiesWork with team to regularly develop and update policies and practices to best meet the needs of youth and honor our valuesOtherWork closely with YESs team to study and continually develop our trauma-informed / resiliency / strengths-based approach to our work, practiced through the lens of race equitySeek out and attend (as possible) relevant trainings and events that enhance skills, bodies of knowledge and which will improve YESs RRH programParticipate in relevant community initiatives, such as the Point Source Youth Collaborative and the Continuum of Care BoardAdvocate with youth, staff, and community partners for equity and opportunity in matters of housing, employment, education, etc. for youth/young adults experiencing homelessnessAssist with cleaning and organizing the center as neededOther duties as assignedQualificationsRegular access to a car for community-based case management services (ie home visits)A bachelors degree or equivalent work experienceAt least two years of case management (or equivalent) experienceDesire to support homeless youth and young adults in a fast-paced environmentExperience working with youth and/or people experiencing homelessness and investment in redistributing power to youth and young adultsWelcoming demeanor and strong oral and written communication skillsCommitment to advancing racial equity across systems in Baltimore