Digital Content Design and Management Intern (Spring)

Washington, DC
Dec 27, 2020
Jan 09, 2021
Full Time
Business Unit Description

AARP Foundation serves vulnerable people 50 and older by creating and advancing effective solutions that help them secure the essentials. For 57 years, we have aided America's poor and isolated seniors. As AARP's charitable affiliate, we serve AARP members and nonmembers alike. Operating at the intersection of collaboration, innovation, legal advocacy, and grantmaking, we bring together industry, government, activists, and volunteers to forge practical approaches that pair brainpower with some serious willpower.

AARP Foundation Experience Corps is an intergenerational volunteer-based tutoring program proven to help children who are not reading at grade level become great readers by the end of third grade. We inspire and empower adults age 50 and older to serve in their community and disrupt the cycle of poverty by making a lasting difference in the lives of America's most vulnerable children.

Are you a well-organized student with solid organization and file management skills interested in joining a high functioning team to help manage digital content? Want to learn more about managing digital content in a web-based format? Do you have strong writing skills and want to put those skills to use? Our Education and Evaluation Team is looking for you! Our team is responsible for building knowledge and sharing content that supports a network of 22 programs nationwide.

If you want to learn from a great team of professionals, apply now for this incredible opportunity! We will challenge you to think and work in new ways. We are committed to your growth and will cultivate your continued learning and development. The duration of this internship can be up to a year.


The position will work with the Senior Advisor for Education Strategy with the AARP Foundation Experience Corps National Office in supporting the national office staff, local program staff, and volunteer network on all things related to training and technical assistance content, tools, and resources. The person taking on this position will have primary responsibility for supporting the design and content management of digital content stored within our web-based resource kit and internal cloud-based storage systems. The position requires organization, efficiency, and the ability to leverage technical skills.

Assist in the drafting, design, and implementation of training resources for ongoing technical support to national office, branch, and affiliate staff.
Assist in the drafting and implementation of collateral designed to promote the program's mission and resources nationally and locally.
Organize materials and support requests for technical assistance by ensuring easy and organized access to digital tools and resources, working with the team to identify gaps and generate additional materials as needed.

On an average day, you might:
  • Managing Digital Content - upload and delete media to one of our online platforms for resource sharing (Vimeo, AWS, Hightail, Google, OneDrive/Sharepoint, Word Press, or virtual drives). This will include the use of various Learning Management Systems.
  • Provide user support by developing new support tools and resources (FIS data dictionary/key), assisting with data migrations.
  • Work with an Experience Corps staff member to review and evaluate existing materials from multiple sources, recommending updates as needed.
  • Draft or proofread documents intended for external publication and or distribution internally to our network.
  • Auditing and organizing digital resources to facilitate ease-of-access.

Intern Learning Opportunities:
  • Document management
  • Team collaboration-local, regional and international

Prospective interns must be currently enrolled in a degree program at an accredited college or university; be considered rising undergraduate juniors or seniors, graduate students, or post-doctoral students; and remain academically enrolled throughout the internship.

AARP also considers non-traditional interns who are looking to re-enter the workforce or change careers. This may include those who have previously graduated from college and enrolled in a continuing education program.

Requirements specific to this opportunity:
  • Strong oral and written communication skills
  • Ability to learn quickly through accessing a variety of resources, such as existing documentation and online resources
  • Excellent interpersonal skills and exceptional attention to detail
  • Experience in managing digital content across web-based platforms is preferred

At AARP, the health and well-being of our candidates, employees, and members is a top priority. As a result of the COVID pandemic, all non-essential employees will continue to work remotely through the end of 2020. AARP has established social distancing policies to ensure the safety of our essential employees.
Benefits Offered

Internships are non-exempt positions and are not eligible for employee benefits.
Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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