Duties

Summary

This position is located in the Legal Division, Headquarters Corporate Operations Branch, Corporate and legal Operations Section, Legal Information Technology Unit, Operations Group, of the Federal Deposit Insurance Corporation and provides comprehensive cost effective information technology services for the Legal Division.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Learn more about this agency

Responsibilities

• Manages and maintains Legal Division web based applications, including internal and external websites, and document management platforms such as SharePoint. Participates in FDIC's internal and public Web site reviews, redesigns, and usability and acceptance testing ensuring Section 508 compliance standards.
• Monitors Legal Division IT System and websites for functionality, security, and integrity; troubleshoots problems; and collects and analyzes usage and performance statistics.
• Plans, designs, develops, tests, evaluates and manages the implementation and maintenance of internal and external Web sites and SharePoint Site Collections.
• Administers SharePoint Sites. Controls the organization of sites, defines permission levels, grants and removes access, manages content and folders, and monitors site usage for inappropriate or obsolete content.
• Provides internal IT project management for the Legal Division and applies information security/assurance policies, principles and practices in the delivery and usage of applications systems and Internet services.
• Supports internal customers in planning for the installation and implementation of new systems; e.g., design and upgrade to new IT systems and leads efforts to define post-implementation support requirements.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service.

Specialized experience is defined as experience maintaining internal and external websites with content management tools such as Adobe AEM/CQ, Author Web and Dreamweaver; development and presentation of data using analytical tools such as Tableau; and SharePoint Administration and Development using tools such as SharePoint Designer.

In addition to meeting the specialized experience, applicants must have IT-related experience demonstrating proficiency in each of the four competencies listed below.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here .

Education

There is no substitution of education for the experience for this position.

Additional information

If selected, you may be required to serve a probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans' preference will receive selection priority over non-veterans.

Skill in internet design principles and methods, programing languages and tools, and file formats used to deliver web content.

Knowledge of Section 508 of the Rehabilitation Act and assistive technologies, such as voice recognition/screen readers and compliance software to test sites for 508 compliance.

Skill in administering and maintaining SharePoint site collections for document management and collaboration; including skill with the workflow and site customization in SharePoint Designer, access control, document management best practices, and security features of Microsoft SharePoint.

Skill in using Web authoring and Web content management (WCM) tools, including, but not limited to: DreamWeaver, Adobe AEM/CQ, Adobe Acrobat Pro, AuthorWeb, Tableau, Photoshop, graphics, multimedia, and survey development software for web development. knowledge of CSS, JavaScript, and usability concepts, such as navigational aids, site architecture, knowledge management, and information rendering.

Skill in analyzing business processes and defining business requirements for Information Technology projects. Knowledge of the system development life cycle (SDLC) process and practices.

Skill in applying Internet Services, project management principles and methods in analyzing business processes and defining business requirements for Information Technology Projects

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
High Risk (HR)

Trust determination process
Suitability/Fitness

Required Documents

Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.

VETERANS' PREFERENCE: If you are claiming veterans' preference, click here . (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans' preference eligibility.)

INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.