Quantico, Virginia
Oct 27, 2020
Nov 03, 2020
Human Resources
Full Time


Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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Serves as a Benefits Specialist at Headquarters, Marine Corps Community Services. Develops information from a wide variety of sources to determine entitlement to medical, dental, flexible spending accounts, life insurance, long term care (LTC) insurance, group retirement and 401(k) plans for employees and retirees. Develops, coordinates, produces, and distributes communication for Nonappropriated Fund (NAF) employees in writing, verbally, through employee handbooks, meetings, and via the World Wide Web. Monitors the Benefits websites (internet and intranet) to ensure benefits information is up to date. Works with other Benefits Specialists and the Information Technology Branch to ensure appropriate materials are updated. Works directly with the Behavioral Health company to monitor employee assistance plan (EAP) benefits plan utilization, and auditing plan utilization reports. Coordinates on site EAP crisis support meetings as needed, and recommends additional resource opportunities. Works directly with all benefit vendors to determine employee meeting topic selections, and serves as the liaison for USMC field commands to coordinate logistics of meeting preparation with all vendors. Participates as Benefits representative at Headquarters hosted job fairs.

Serves as primary back up for the Senior Employee Benefits/Peoplesoft Specialist, to analyze and troubleshoot employee benefits and personnel/payroll problems as they arise. Works directly with field HR and Payroll staffs, PeopleSoft Contractors and internal members of the HR team to complete work as required. Responds to questions and resolves problems concerning all aspects of the Benefits People Connection system to include 401(k) and Pension issues. Assures correct employee data is entered into People Connection. May act as liaison between Human Resources and the Information Technology Staff to resolve issues pertaining to People Connection i.e., interfaces, program development.

Assists in assessment of the impact of new employee benefits programming, enhancements or modifications on the PeopleSoft system. Makes recommendations to resolve issues as required. Participates in development and implementation of new employee benefit programs to include development of PeopleSoft requirements. May coordinate training needs and requirements with the People Connection Project Manager to ensure in house users are aware of program updates and modifications.

May verify and process personnel/payroll information into People Connection from NAFI's whose payroll is not processed through the automated payroll system. Processes 401(k) reverse feed changes and retirement refunds and annuities to include deferred annuities into People Connection. Ensures retirement master records in People Connection are correct and updated appropriately. Calculates all requests to buy back prior NAFI service for retirement purposes. Verifies participant eligibility for various Human Resources programs. Validates claims payments for medical, dental and life insurance. Maintains all records pertaining to enrollment in medical, dental, life, retirement and 401(k) plans. Computes and processes monthly HMO, and Standard Medical/Dental/Life Insurance bills and prepares invoices for employee benefits programs as required. Computes, collects and summarizes statistical data in chart and narrative form using People Connection data. Develops query reports as needed. Responds to field requests for assistance using People Connection. Maintains up to date Standard Operating Procedure manuals for all applicable tasks.

Plan, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Monitors programs on a regular basis, and initiates corrective action to ensure support of operating programs of MCCS. Develops long-range plans in conjunction with internal operating directives. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

Performs other duties as may be assigned.

Travel Required

25% or less - Varies

Supervisory status

Promotion Potential


Conditions of Employment

  • See Duties and Qualifications



Bachelor's degree from an accredited college or university in a related field appropriate to the work of position AND three years of experience that demonstrates broad knowledge of employee benefits to include: pension, 401(k), and insurance, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Skill to prepare and validate documents involving medical, dental, life insurance, and retirement claims. Working knowledge of government procedures, regulations, precedents, and instructions related to employee benefits. Skill to navigate in PeopleSoft personnel, payroll, and benefits system modules to conduct data inquires, work on deduction table setups, and query development. Knowledge of accounting, and data processing principles and procedures. Skill to type and use word processing and associated computer software such as Microsoft Word and Excel. Familiarity with Navy Correspondence Manual procedures. Skill to communicate effectively with a variety of audiences verbally and in writing. Education above high school in a related field may be substituted for experience.


Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.



How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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