FT - Sales Specialist Windows & Walls - Day

Lowe's Home Improvement
North East, MD
Oct 20, 2020
Oct 28, 2020
Full Time
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Windows & Walls, this means:* Being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in support of their project.* Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.* Engaging in safe work practices including the proper operation of store equipment.The Sales Specialist Windows & Walls serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Windows & Walls is also responsible for executing orders and projects in their area of focus. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For* Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.* Requires morning, afternoon and evening availability any day of the week.* Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.* Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications* High School Diploma or equivalent.* 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience.Preferred Qualifications* 1 year of experience entering and submitting customer sales orders, including Special Order Sales.* 2 years of experience identifying and selling products based upon customer needs or plans.* 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.* 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.* 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.* 2 years of experience in a sales environment with required sales goals or metrics.* 1 year of employment with Lowe's as a Sales Specialist.* 1 year of experience selling window treatments. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.