Retail Associate Manager

Employer
IMobile
Location
Baltimore, MD
Posted
Oct 20, 2020
Closes
Oct 28, 2020
Ref
1311205346
Industry
Other
Hours
Full Time
Be passionate. Be confident. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.About us:Established in 2006, iMobile is an authorized T-Mobile (TM) retailer with a significant presence in 18 states across the country, proudly represented by more than 140 retail store locations nationwide and over 700 fully trainer wireless professionals.Job SummaryAs a Retail Associate Manager, you work in partnership with the Store Manager to create a sales environment that provides an unparalleled customer experience, resulting in loyal customers and successful business outcomes for the carrier and iMobile. You are a role model for your team, teaching and coaching on the sales floor, empowering others to consistently deliver a successful sales solution. You not only encourage consistent success and learning opportunities but you take ownership of your leadership development that enables you to successfully improve individual and store performance. You enjoy the challenges of analyzing individual and team performance against business goals and implementing business improvements strategies. You deliver operational and merchandising excellence in a dynamic environment.Partners with Store Manager to lead store team with unparalleled store experience that improves customer loyalty and strengthens the carrier brand.Motivates sales team to meet or exceed key performance objectives that include service metrics, sales and customer satisfaction goals and store compliance/auditsProvides continuous feedback and coaching to improve individual and store performanceDelivers operational and merchandising excellenceCompletes all courses in your leadership curriculum path with the required time framesBasic QualificationsBachelor's degree or two years related work experience post high schoolOne year supervisory experienceOne year retail experiencePreferred QualificationsBe the ConnectionThe Retail Sales team is the heart and soul of iMobile, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun.Connecting with our Retail Sales team means you'll:Promote innovation and friendly competition to deliver unparalleled customer experienceReceive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goalsEnroll in our benefits empowering you to take charge of your wealth and health goalsGain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and trainingConnecting with the latest wireless and mobile device through our Employee Phone ProgramAchieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter mostWork authorization:United States (Required)