Washington, D.C
Oct 26, 2020
Oct 28, 2020
Full Time


The Digital Media Communication Specialist position is located in the Office of Public Affairs located in Washington, DC.

If selected, you will join a well-respected team that is responsible for communicating the agency's work internally and externally, delivering data and other digital information to the general public, market participants and other stakeholders.
Learn more about this agency


  • Leading internal and external promotion of digital communication strategies and standards to build awareness, understanding and support for SEC strategic goals.
  • Identifying and directing the effective deployment of web-based solutions and products for internal and external audiences that communicate the Commission's mission and actions.
  • Ensuring that all informational materials distributed via the Commission's web sites and social media outlets are consistently branded in a manner that advances the Commission's mission and are easily understood by a diverse audience.
  • Developing, implementing, and overseeing strategic and effective internal and external digital communications strategies, which are developed with an advanced understanding of UX and usability principles.
  • Champions the use of analytics across the SEC's digital platforms, based on an advanced understanding of digital analytics programs.
  • Creating and producing analysis reports regarding trends, preferences and other information on the effectiveness of Commission's digital efforts to engage with staff and external parties.
  • Demonstrating a high degree of initiative, originality, and creativity in order to implement digital communications goals for a complex organization.
  • Partnering with Commission's staff and management to design and execute online modes of communication that advance knowledge of the Commission's mission and actions.
  • Delivering succinct presentations and briefings to a variety of audiences and maintaining a high degree of rapport with SEC executive leadership and management.
  • Implementing social media communications strategies that increase public understanding of and engagement with an organization's mission and actions.
  • Providing written communication for web pages, social media and other interactive, digital media that is grammatically correct, concise, and consistent for a digital audience that advances the SEC's engagement with its constituencies.
  • Providing expert analysis, advice and guidance to multiple stakeholders to succeed in implementing an organization's digital communications strategies and programs. Handling a high volume of deadlines and work and competing priorities.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a US Citizen.
  • Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position.
  • Supplementary vacancies may be filled in addition to the number stated in this announcement.
  • This position has promotion potential to the SK-16 level.
  • PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
  • SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
  • DRUG TESTING: This position may be subjected to drug testing requirements.
  • PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
  • DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • This position is in the collective bargaining unit.


All qualification requirements must be met by the closing date of this announcement.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

SK-16: Applicant must have at least one year of specialized experience equivalent to at least the GS/SK-14 level. Specialized experience includes all of the following:
  • Overseeing the development and deployment of digital platforms, services and content for an enterprise's internal and external communications, which includes creating strategic goals for development and use of virtual events, livestreaming and social media platforms;
  • Analyzing existing and emerging processes, procedures, and tools to assess the effectiveness of internal and external communications;
  • Researching and composing effective written and video communications for internal and external audiences that achieve agency goals for virtual events, web pages, social media and other interactive, digital media;
  • Developing and advocating best practices for leveraging of virtual platforms, web design and other mobile and online communications standards; and
  • Developing communication strategies for change management, operational effectiveness, channel optimization and employee engagement.

  • If selected for an interview, you will be required to submit a portfolio of digital content created and digital media writing samples.


    This job does not have an education qualification requirement.

    Additional information

    IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher.

    Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation.

    Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information.

    TTY/ASCII: Video Relay Service users are welcome to contact the appropriate SEC office or employee via the contact information listed above. If you do not otherwise have access to a Video Phone or Video Relay service, you may send us an email or use the Federal Video Relay Service via the internet. For more information about using the Federal Relay Service and to create a new account, please see:

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume and supporting documentation to your responses on the scored occupational questionnaire. Your resume must support your responses to the scored occupational questionnaire. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Highly Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
    • Oral Communication, Planning and Evaluating, Strategic Thinking, Technical Competence, and Written Communication
    The Occupational Questionnaire will take you approximately 20 minutes to complete. To preview the Occupational Questionnaire, click the following link .

    If selected for an interview, you will be required to submit a portfolio of digital content created and digital media writing samples.

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    High Risk (HR)

    Trust determination process

    Required Documents

    You must provide a complete Application Package, which includes:
    • Required: Your responses to the Occupational Questionnaire.
    • Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary. Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures.
    • Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
    • Required, if applicable: Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).

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