Program Manager, Employee Development Group

Washington, D.C
Oct 26, 2020
Oct 27, 2020
Full Time


This position is located in the Air Traffic Organization, (ATO) Management Services, Technical Labor & Employee Development Directorate, Employee Development Group (AJG-L3). The focus of this Group is to administer learning management solutions to include the design, development, delivery, and evaluation of leadership development; talent management programs, and processes for the ATO workforce.

Learn more about this agency


As the Group Manager, he/she applies detailed knowledge of program and project management principles to deliver quality, professional programs designed to meet the critical employment and leadership development needs of the ATO. He/she directs and oversees a geographically dispersed staff consisting of numerous subordinate supervisors and a large number of senior specialists responsible for developing and delivering corporate learning and succession planning programs, workshops, webinars, and other learning events. This work supports leadership development in the ATO and directly affects the success of the ATO.

He/she uses experience and detailed knowledge of analytical and evaluative techniques to oversee and manage critical programs that meet the leadership and development needs of the ATO operational and support workforce and to improve operations efficiencies. Using qualitative and quantitative techniques and methods, he/she oversees the design and development of a comprehensive integrated portfolio of leadership development programs and learning initiatives. Manages teams responsible for conducting management studies to analyze and evaluates industry best practices and to develop and provide state-of-the-art customized programs for new and aspiring managers and executives in the ATO workforce.

He/she applies a thorough understanding of the principles of management and strategic planning to integrate the work of multiple projects to accomplish objectives. He/she applies experience and detailed knowledge of management and human resource policies and principles to exercise the full range of supervisory responsibilities including assignment of work, selections, promotions, disciplinary actions, performance evaluations and training. He/she has the formal authority to assign work, evaluate and monitor performance, approve leave and to initiate corrective and/or disciplinary action. He/she uses coaching skills to train staff and to improve workplace and to engage in conflict resolution. Actively promotes, supports, and participates in the FAA's Equal Employment Opportunity and Diversity Programs.

The Group Manager develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines. He/she uses an detailed knowledge of budget policies and procedures to define, acquire and allocate resources, including managing the budget, allocating or reallocating resources among groups and teams, and identifying and evaluating requests for needed additional resources. Projects short and long-term future needs and prepares justifications to support resource requirements.

His/her contacts are routinely internal and external to AJG. Internal contacts are with subordinates, peers, and senior management to discuss the status and results of projects/programs and to plan for the future. External contacts include national labor organizations, academia, the aviation industry, and organizations throughout the FAA. He/she applies collaborative facilitation skills to represent AJG as the primary focal on issues related to leadership and development programs. He/she has authority to make commitments for AJG, to establish new policies/procedures, and to make exceptions within the assigned area of responsibility.

The Group Manager has broad discretion to ensure the alignment of all projects/programs with the tactical and strategic short-term and long-term objectives of the ATO. The Technical Labor & Employee Development Director typically reviews individual and organizational performance on a periodic basis through organizational performance measures to determine success in achieving planned results.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to at least the next lower grade level (FG/GS-14/FV-J) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.


Experience using analytical and evaluative techniques to develop critical programs that meet the leadership and development needs of the ATO operational and support workforce.

Experience applying management and strategic planning processes to integrate the work of multiple projects to accomplish objectives.


You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
  • Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FORUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
  • *Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
  • Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of the vacancy.**


Education cannot be substituted for experience at the FV-J level.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

NOTE: Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employee is allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability narratives response from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.

In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension and/or Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

2. Applicants may be asked to verify information they have provided on their application for employment with the FAA.

3. Please ensure that you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

4. Management may choose to interview some, all, or none of the referred applicants.

5. This position is covered by the FAA Core Compensation Plan. Additional information about core compensation is available on the website:

6. May be made permanent without further competition.

7. This is a Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (BI) prior to appointment, unless a waiver is obtained.

8. This is a Temporary Promotion NTE 2 years; however, it may be extended or terminated at any time, at management discretion. It may be made permanent without further competition.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

All applicants MUST submit the following:

(1)resume with complete work history; and
(2)a copy of your most recent SF-50 (Notification of Personnel Action)

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs