PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.We tive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. As a Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by aiding in the refill and denial process of prescriptions. Successful candidates will be required to pass a pre-employment drug test.Benefits and Perks of joining the PillPack by Amazon Pharmacy Team!Earn More: Competitive wages beginning at $16.50 with potential opportunities for a sign on bonus! Apply now to find out more!Non Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Benefits: Medical & Dental begin DAY 1 (inclusive of domestic partner and children as well).PTO & Vacation that begins accruing immediately, as well as a 401k planCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless! For more information on Amazon s benefits, please visit will be on-site for training during their 1st two weeks. Upon completion of training, all new colleagues will WFH. In order to do so, you will be required to have access to a reliable broadband internet connection, either tough DSL, cable, or fiber-to home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (iE barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours.Note that whileWFHis currently approved, it is subject to change in accordance with any regulatory requirements.PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on ourCOVID-19 FAQ page. Core Responsibilities Communicate with patients by telephone and take refill requests from patientsTransfer calls from providers to the pharmacist when necessaryRequest the transfer of existing customer prescriptions into PillPack s pharmaciesTranscribe verbal prescriptions from external pharmaciesManage daily logs and collaborate with team to prioritize workloadWork with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling systemCommunicate with providers to obtain new prescriptions and follow up on patient-related inquiries Basic Qualifications High school or equivalent diplomaNew Hampshire State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)National Pharmacy Technician Certification (PTCB or NHA)6+ months of customer service experience6+ months of experience working with computer and web based toolsExperience navigating and troubleshooting the internetExperience multitasking with phone and computer skillsExperience recognizing and identifying patient medications Preferred Qualifications 1+ year of relevant phone or email customer service experienceExcellent communication skills (spoken and written)Demonstrated ability to work as an effective team memberStrong organization skills and attention to detailExperience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality Salary $16.50/hourly for Certified Pharmacy Technician (NHA or PTCB) Shifts Monday Friday 8a-430pMon-Fri 930a-6pMon-Fri 1130a-8pSun-Thurs 930a-6pSun-Thurs 930a-6pSun-Thurs 1130a-8pTues-Sat 1130a-8p Apply Now We love our employees We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples lives. Benefits of being a full-time employee at PillPack include, but are not limited to: Competitive compensation Full medical, dental, vision package and 401(k) plan PillPack is committed to a diverse and inclusive workplace. PillPack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Jobble