Management Analyst

Washington, D.C
Oct 24, 2020
Oct 27, 2020
Full Time


The Federal Labor Relations Authority (FLRA) is seeking a motivated and eager individual to join its Office of Legislative Affairs and Program Planning (OLAPP). This position offers challenging, unique, and exciting opportunities in the area of management analysis and administrative operations in OLAPP.
Learn more about this agency


This position is located in the Office of Legislative Affairs and Program Planning (OLAPP). The incumbent provides advice to management on the productivity and efficiency of the implementation of the FLRA's Strategic Plan and to incorporate monthly reporting data into the agency's Budget justifications and the Annual Performance Report and Annual Financial Report.

This role is crucial in meeting the agency's commitment in the Strategic Plan to ensure quality, timely, impartial, consistent investigative and decision-making processes with determinations that are clearly articulated and to develop and provide tools and resources to enable the parties to prevent or more effectively and efficiently resolve their labor-relations disputes and improve their labor-management relationships.

  • Performs a wide variety of assignments in assisting the Director of OLAPP (hereinafter referred to as the Director) in implementing the agency's Strategic Plan.
  • Responsible for monitoring the agency's electronically-generated monthly statistical reports for accuracy and consistency and preparing special reports for the Chairman and the Director. The incumbent provides professional advice and support to OLAPP staff, as needed, on the database which generates the Strategic Milestones and Accountability Report (SMART report).
  • Provides monthly coordination with the components/offices/divisions in evaluating the statistics for the SMART report.
  • Analyzes and reviews the agency-wide monthly reporting of external training programs provided by the agency to ensure it has been accurately reported and tracked by the various components/offices/divisions.
  • Ensures that all reports are issued timely and cleared with all the components/offices/divisions prior to distribution to appropriate management officials.
  • Supports the strategic planning and programming actions of OLAPP through developing, monitoring, and evaluating programs and policies across the Agency and for conducting evaluations to guide FLRA leadership decision-making and ensuring the agency is appropriately implementing its Strategic Plan.
  • Serves as the primary focal point responsible for gathering and disseminating information agency-wide under the direction of the Director.
  • Coordinates with the Director to generate "News Flash" emails which contain more time-sensitive information and are distributed to employees on a more immediate basis than the In Session newsletters.
  • Assists the Director in coordinating and managing external requests for agency speakers or training and maintain documentation of sessions completed and outcomes, as appropriate.
  • Assists the Director in scheduling and coordinating interviews of agency leadership by the media; reviewing, maintaining, and updating information on the FLRA website; and assisting with responding to and coordinating requests from foreign delegations to visit the FLRA.
  • Maintains Congressional recipient lists necessary for statutory reporting and assists with responses to requests from Congressional Committees for testimony or documents.
  • May be assigned special projects and/or studies in order to provide the Director with information on which to base policy, procedural, and administrative decisions.
  • Responds to telephonic and email inquiries from the public.
  • Handles internal forms for expenses and professional development, etc.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

Must be a citizen of the United States.

Must be able to pass and maintain a background investigation.

Males born after 12/31/1959, must be registered with the Selective Service.

Your resume serves as the basis for qualification determination and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.

Time-In-Grade Requirements - If you are a current or former Federal employee you must have completed one year of time-in-grade at the next lower grade level by the closing date of this announcement, or previously served at the same or higher grade as the position being filled.

Probationary Period - If this is your first year of service in a career-conditional appointment, then you must serve a probationary period.


To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade of GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: developing and maintaining agency reporting tools and action plans, formulating professional policies and procedures, exercising independent decision making, preparing critical agency documents and data reports to address agencies strategic needs related to the mission of the organization. Experience in developing working relationships with various individuals at all levels of the organization. Responds to telephonic and email inquiries from the public. Handles internal forms for expenses and professional development, etc.

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.


Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

You will be rated on the following Competencies for this position:
  • Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.
  • Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization's problems and propose appropriate solutions.
  • Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization's goals.
  • Problem-solving skills. Management analysts must be able to think creatively to solve clients' problems. Although some aspects of different clients' problems may be similar, each situation is likely to present unique challenges for the analyst to solve.
  • Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: " The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds ."

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .


FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

  • Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service system, or are exempt from having to do so under the Selective Service Law. See .
  • Equal Opportunity Employer - FLRA is an Equal Opportunity Employer. All applicants will receive consideration regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, physical disability, genetic information (including family medical history), political affiliation, union affiliation or non-affiliation, marital status, or any other non-merit reason. Equal employment opportunity policy: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
  • Hatch Act - The Hatch Reform Amendments of 1993 (Public Law 103-94) prohibit individuals from requesting, making, transmitting, accepting, or considering political recommendations (as defined in 5 U.S.C. 2202) in effecting personnel actions.
  • Reasonable Accommodation - FLRA provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application or hiring process, please notify the FLRA's Human Resources Division. Decisions on reasonable accommodation requests will be made on a case-by-case basis.
  • Transportation and Relocation Expenses Are Not Authorized, FLRA will not pay any travel, transportation, or relocation expenses. Any travel, transportation, and relocation expenses associated with reporting for duty are the responsibility of the selected candidate.
  • Promotion Potential - FLRA is not making a commitment and is not obligated to provide future promotions to you if you are selected for a vacancy with promotion potential. Future promotions will be dependent on performance, workforce analysis, and budget approval.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • Special Appointing Authorities - If you are applying under the special appointing authority such as those authorized for the severely disabled (Schedule A) or Vietnam era and disabled veterans (VRA), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements. Please indicate the type of special appointment you are seeking on your application. For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities for Veterans

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.

Candidates who apply under Competitive Merit Promotion procedures will undergo a qualify review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Highly qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive and Special Hiring Authorities procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

ALL Applicants: You must submit a resume supporting your specialized experience. The following documents must be included in your package by the closing date of the announcement.
  • Resume showing relevant experience (start/end dates in this format: mm/yy). Content of your resume will be used to verify your qualifications. Therefore, it is important that the information be specific, detailed where appropriate and complete. Please also include:
  • Position title, grade, series and agency name of each employer
  • Education and training you have completed.
  • Completed Online Assessment Questionnaire.
  • Notification of Personnel Action (SF-50) - All current or former Federal employees must submit a copy of your SF-50 with position, pay plan, series, grade level, tenure, agency and salary. If you are applying for a higher grade, please provide the SF-50 which demonstrates serving 52 weeks at the next lower level, or at the highest grade level achieved. If you have promotion potential in your current position, please provide proof.
  • Form DD-214 OR VA letter and Standard Form 15, if eligible under VEOA or VRA.
  • Proof of eligibility if applying under a special appointing authority.

  • If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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