Arlington, Virginia
Oct 24, 2020
Nov 02, 2020
IT, Program Manager
Full Time


This position is known organizationally as the Director, Office of Information Technology (OIT) and Chief Information Officer (CIO), and is the principal advisor on the application of information technology (IT) to support and improve the Agency's business processes. Directs short-term and long-range strategic IT planning and policy development. Manages the staff, computer facilities, equipment, and telecommunications network; and provides IT policy and procedural direction to the Agency.
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  • Advises the agency's Executive Team on the acquisition, utilization and management of information technology systems and other resources that maximally support the agency's mission and operation.
  • Researches and evaluates available technologies and standards to meet agency requirements.
  • Ensures the rigorous application of information security policies, procedures and practices in the selection and delivery of IT resources and systems.
  • Serves as the agency's primary contact and representative on IT issues with other federal and non-governmental organizations.
  • Leads the Office of Information Technology's engagement on preparing for and implementing emergency response/disaster recovery efforts.
  • Supervises the OIT federal staff. Oversees the IT Support Services contract, including LAN Administrator, Database Developer, and Level II Support.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.
  • Must be able to acquire and retain Top Secret eligibility with Sensitive Compartmented Information (SCI) access, based upon a Single Scoped Background Investigation completed within the past five years.


At the GS - 15 level, you must meet the following qualification:

One year of specialized experience equivalent to the GS-14 that demonstrates experience in representing the IT program at senior and executive levels with government and contractor organizations; and providing expert technical advice and guidance to senior leadership on appropriate application of technology to meet current and future mission requirements.

In addition, Best Qualified candidates would need to demonstrate experience performing at least four of the following functions:
  • Analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization.
  • Serving as a principal IT advisor to a senior management official on matters related to the acquisition, utilization and management of information technology and resources consistent with federal laws and professional standards;
  • Supervising and managing staff and budget resources to accomplish major organizational IT strategies, initiatives, programs and projects;
  • Planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements;
  • Applying advanced IT principles, concepts, methods, standards and practices to initiate, develop, interpret policies and procedures, and strategies governing the planning and delivery of IT services throughout an organization; and
  • Developing and applying information security/information assurance policies and practices in the selection and delivery of resources and systems.

Preferred Systems Experience:
Knowledge of Cisco networks, Juniper security, utilizing Dell servers running VMware in a windows environment, MS Office 365, OneDrive, SharePoint Online, SQL databases and Apple iPhone and iPad mobile devices is preferred but not required.

Only experience and education obtained by the closing date of this announcement will be considered. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

Additional information

Telework Suitability:

The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Selection may require completion of a 1-year supervisory or managerial probationary period.

If selected, you will be required to file a Confidential Financial Disclosure Report (OGE Form 450).

Work Schedule:

This position allows for a flexible work schedule.


The Agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

This position is being advertised concurrently with vacancy announcement # TDA-20-MP-10901379WO using Merit Promotion procedures. If interested, refer to that announcement to determine if you meet merit promotion requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This vacancy is being filled through the Office of Personnel Management's Direct Hire Authority. Applicants who "self-certify" that they meet the minimum qualification standards, and other eligibility requirements by the closing date of the announcement may be referred to the selecting official who may conduct their own assessment for further consideration and interviews. Traditional rating and ranking of applications and veteran's preference does not apply.

The selectee's eligibility will be verified prior to extending a tentative job offer. After making a tentative job offer, all pre-employment and suitability requirements will be conducted prior to a final job offer. Selections made under this notice will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service.

Veteran's Preference:
Veterans' Preference does not apply to Direct-Hire recruitment procedures. Applicants eligible for veteran preference are encouraged to include that information in their cover letter or resume and attach supporting documentation (e.g. DD Form 214, SF-15 or other substantiating documents) to their submissions. For more information on veterans' preference (see ).

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed.
2. Other supporting documents:
  • College transcript(s), if qualifying based on education or if this position has a basic education requirement
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
  • Cover Letter, optional

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: .

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