Duties

Summary

You will be working with the Public Affairs staff for the Agricultural Marketing Service, Office of the Administrator. The position supports the digital communications efforts of the Agency, overseeing the development, implementation, and ongoing management of agency-wide digital web technology plans and programs, including managing web development and design, information architecture, content taxonomy, metadata and content mapping, data transparency, development of new sites and templates.
Learn more about this agency

Responsibilities

• The duties may include, but are not limited to:
• Responsible for agency website content updates and changes and making ongoing improvements to the Agency?s web presence.
• Ensures that changes and additions to the Agency website are in line with Agency communications goals and the USDA Digital Strategy.
• Coordinates with program senior leaders, including the Chief Information Officer and staff, as well as program IT leaders, and the Department's Office of Communications to develop web strategies.
• Integrates the Agency?s Internet presence with other USDA systems containing public information.
• Works with the Social Media Manager to support and incorporate the Agency?s social media efforts into the AMS website.
• Provides short and long-term strategic direction for the overall website, based on industry trends, best practices, and cutting edge and forward-looking communications strategy and technologies.
• Provides reports to management, develops recommendations for improvement, and integrates diverse points of view.

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one year probationary period, unless previously served.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

FOR THE GS-13 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-12 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:

• Developing comprehensive materials intended for use on the agency website sufficient to explain complex and controversial new programs and proposed changes to existing programs in a manner that achieves broad consensus and understanding of policies, programs, and activities.
• Analyzing public reaction to the design, functionality and accessibility of information available on the agency's primary public communication tool, its website, in order to recommend and develop creative and fresh communication plans with the goal of minimizing confusion and achieving acceptance and understanding of activities.
• Posting a wide variety of print and graphic media, e-newsletters through web-based software programs.
• Establishing and maintaining effective working relationships with public contacts and employees at all levels within the organization in order to disseminate program information in the most effective way.

Note: There is no education substitution for this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education qualification requirement.

Additional information

• Career Transition Assistance Plan (CTAP) or Reemployment Priority List (RPL): Visit the OPM website for information on how to apply as a CTAP or RPL. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100.
• First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
• Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
• This position is eligible for telework within the local commuting area of the duty location of the position. Employee participation is at the discretion of the supervisor.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the knowledge, skills, abilities and competencies listed below:

• Communications and Media
• Planning and Evaluating
• Web Technology

Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Applicants who meet the minimum qualification requirements and are determined to be among the best qualified candidates will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities need only meet minimum qualifications to be referred.

Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.

To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/10943216

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.

• Resume that includes:1) personal information such as name, address, contact information;2) education;3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications.
• Current and former career/career-conditional Federal employees:
  • Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service (block 24 must contain a 1 or 2 and block 34 must contain a 1), highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If your current grade is not your highest permanent grade, submit an additional SF-50 showing your highest grade.
  • Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (e.g., length of time in current position). A performance plan is not an acceptable substitute.
• If claiming 10-point veterans' preference you must provide the DD214 or certification (see above) plus the documentation listed on the SF-15 Application for 10-point Veterans' Preference. Failure to submit these documents could result in a finding that 10-point preference cannot be awarded.