Duties

Summary

This announcement is open to current Career or Career-Conditional OPM employees.

As a Management and Program Analyst at the GS-0343-12/13, you will be part of RS Retirement Services System Support, Office of Personnel Management. If selected, you will be responsible for analyzing, evaluating, and providing guidance on a variety of retirement automation problems in order to modernize aspects of Retirement Services' technical posture and manage ongoing and maintenance workloads.
Learn more about this agency

Responsibilities

• Collaborate with internal and external customers at multiple levels to analyze current work processes, provide guidance on process improvements and resolve problems.
• Contribute as part of team to review current business processes, translate project requirements to improve upon a process or system enhancement.
• Review and interpret proposed laws, executive orders, internal and external regulations related to the program to determine the impact on processes and systems.
• Provide comprehensive review of a retirement case to identify significant issues concerning program procedures, standards or potential system constraints.
• Participate in user acceptance testing of retirement systems, produce documentation or findings and determine whether the business should accept or reject the change.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period

Qualifications

To qualify for the grade GS-12, you must have one year of specialized experience equivalent to the GS-11 which included: 1) Experience in adjudicating or evaluating retirement claims; 2) Conducting analyses to identify errors in the retirement claim, then provide recommendations to correct the claim for processing; 3) Reviewing existing processes to identify areas needing improvement; 4) Participating in groups with the development of business requirements and translating them into improvements, based on knowledge of the laws, regulations, policies and various applications.

To qualify for the grade GS-13, you must have one year of specialized experience equivalent to the GS-12 which included: 1) Experience in adjudicating or evaluating retirement claims; 2) Leading and/or conducting analyses and studies on the efficiency of automated processes within retirement claim adjudication; 3) Reviewing and evaluating existing processes to formulate requirements for areas of improvement or system enhancements; 4) Analyzing and preparing specifications to develop business requirements and translating them into system enhancements, based on knowledge of the laws, regulations, policies and varies applications.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for the required experience.

Additional information

There are 2 vacancies which will be filled in either Boyers, PA or in Washington, DC.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

Relocation expenses will not be paid.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application: http://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Analysis
• Interpersonal Skills
• Planning and Evaluating
• Problem Solving
• Written Communication

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

Your Resume listing work schedule, hours worked per week, dates of employment and duties performed.

Other supporting documents:

• Cover Letter, optional
• Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are in the competitive service and the highest grade or promotion potential held.
• Most recent Performance Appraisal, if applicable.
• CTAP Reduction-In-Force documentation, if applicable.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.