Police Citizen Aide Ii

Alexandria, Virginia
$40,099.70 - $65,318.03 Annually
Oct 24, 2020
Nov 07, 2020
Full Time
Job Announcement

Inspects the workplace during each tour of duty to ensure that equipment is working properly and that no hazards exist. Monitors closed circuit tv cameras and audible alarms for fire, burglary, emergency power, etc. Makes required security checks of the building and property. Enters data into the computer-aided dispatch (cad) system regarding warrant and arrest checks, dmv listings, etc. Relays messages to patrol officers. Maintains a telephone number for every squad member. Keeps superiors informed on major events and weather forecasts. Furnishes information to citizens on criminal and traffic laws. Performs administrative tasks. Maintains a log of all subpoenas delivered by the sheriff's department. Checks log daily to determine whether officers have received subpoenas notifying them of court dates. Enters shift line-ups into the computer. Manages property that comes into the control of the department. Operates office equipment. Performs operator's check on equipment before beginning operations and performs operator maintenance when required. Ensures that equipment and related supplies are properly maintained and used to maximum capacity. Prioritizes work according to task by determining which categories must be completed first, second, third, and so on, according to their importance and urgency. Stores equipment and papers at the end of the shift. Reviews messages and work assignments. Organizes work into folders which are reviewed each day. Acts on a job as soon as possible after receiving it. Writes reports. Supplements existing entries/events with additional information when received. Answers the telephone. Obtains or provides necessary information or transfers the call to another agency. Attends county-sponsored courses. Instructs and trains others in the duties and responsibilities of his/her duty position. Maintains a loose-leaf desk manual with current information on instructions and procedures related to duties and uses the same to train co-workers to take over when absent due to illness or vacation. Daily, reviews distributions to keep informed of major operational and procedural changes, as well as other matters which affect his/her actions. Consults general orders, regulations, command staff memoranda, and/or supervisor when he/she is unsure of technical and/or procedural matters. Complies with codes, regulations, accreditation standards, general orders and standard operating procedures required to perform assigned duties effectively. Maintains a copy of his/her position description and written performance standards. Participates in any revision of position description and performance standards. Reports deviations from standards to his/her immediate supervisor. Takes inventory and assists in keeping supply cabinet orderly. Receives property.

Illustrative Duties

  • Responds to telephone callers and walk-in clients at the police station;
  • On a rotating shift basis, processes warrants, verifies data for requesting personas and prepares supplements to warrants;
  • Contacts police departments, local and out-of-state, concerning outstanding warrants;
  • Responds to front desk inquires by retrieving case records, etc., in an expeditious manner;
  • Maintains security and safety of station and property or evidence received;
  • Maintains record of runaways, juvenile detention papers, and escape warrants from mental institutions;
  • Responds to Teletype messages from Public Safety Communications Center concerning complaints or incidents;
  • Maintains accounts on station supplies;
  • Makes inspections of station facilities;
  • Distributes incoming correspondence to appropriate personnel;
  • Accesses, queries, and updates various automated information systems to obtain necessary data requested by law enforcement personnel;
  • Composes and completes routine correspondence, special reports and documents, including search warrants and affidavits.

Required Knowledge Skills and Abilities

  • Knowledge of office procedures, General Orders, and Report Writing Manual;
  • Skill in using a personal computer, applicable software, and peripheral equipment;
  • Ability to exercise tact, good judgment, and initiative;
  • Ability to act quickly and decisively during emergencies;
  • Ability to speak and write clearly and concisely;
  • Ability to keep records and write reports;
  • Ability to establish and maintain effective relationships with the public and fellow employees;
  • Ability to type at 45 words per minute (WPM) may be needed for certain assignments;
  • Ability to perform basic mathematical calculations;
  • Ability to work effectively under minimal direct supervision;
  • Ability to maintain a high level of ethical standards;
  • Ability to demonstrate a high level of integrity and to be truthful at all times.

Employment Standards

Any combination of education, experience and training equivalent to graduation from high school or possession of a GED issued by a state department of education; plus two years of experience performing clerical and/or police communications work, including one year of experience equivalent to Police Citizen Aide I.

Familiarity with police department procedures. Experience using computer aided dispatch (CAD) systems and law enforcement records management systems (RMS), such as I/LEADS. Experience in the use of Microsoft Office computer software, especially Word and Outlook.

  • Valid driver's license.
  • VCIN -VA Criminal Information Network- Required within 12 months and recertify every 24 months.
The appointee to this position will be required to complete a criminal background check, credit check, driver's license check, polygraph exam and public safety background check to the satisfaction of the employer.

Must be capable of sitting for extended periods of time, capable of hearing and seeing sufficiently to interact with the radio, telephone, and cad systems. Must possess the manual dexterity necessary to enter information using a keyboard. All duties may be performed with or without reasonable accommodations.

Panel interview.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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