Sales Assistant (Golf)

Norfolk, Virginia
Oct 23, 2020
Oct 31, 2020
Full Time


This position is located at Sewell's Point Golf Course Morale Welfare and Recreation (MWR), Naval Support Activity Hampton Roads, Norfolk, VA.
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The purpose of this position is to assist with Golf Pro Shop Operations. Performs most or all of the following duties, which are typical, but not all inclusive: Greets all patrons and assists them with any of their golfing needs. Rings up sales of green fees, carts, range balls and other services/merchandise in appropriate sales categories. Ensures all players are properly signed in, and all fees paid. Meets golfers during play to ensure receipts reflect the proper number of holes, as applicable. Explains rules, etiquette and any other information regarding the course. Exercises knowledge of items sold and demonstrates salesmanship abilities, explaining use of various products, assisting patrons in fitting wearing apparel or the proper choice of equipment when requested. May direct Recreation Aids NF-1 when additional range balls are needed. Collects and records various tournament and service fees. Helps maintain roster of various tee times under specified guidelines. Assist other staff and patrons in pairing up into foursomes for play. Travels by golf carts throughout course ensuring the pace of play and compliance with all course rules and regulations. Uses utmost tact and diplomacy informing golfers that they are not complying with rules, and what they can do to ensure compliance, correct procedures, and appropriate pace of play. Ensures that course is free and safety hazards at all times. Notifies management of any hazards immediately. Receives merchandise from storage area. Inventories and verifies shipments and stock items in accordance with established stock location procedures. Continually observe quantities of stock and replenish as necessary to maintain established levels. Rearrange stock and displays to accommodate new, seasonal, or fast moving items. Assist with periodic physical inventories. Maintains sales and cash handling regulations and procedures. Performs other related duties as assigned.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Must provide proof of U.S. Citizenship or U.S. National
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment


Specialized experience must demonstrate the following:

This position is subject to an irregular tour of duty including evenings, weekends, holidays and seasonal work. Successful completion of a National Agency Check (NAC) or other local background screening is a condition of employment.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.


Additional information

We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Salary is dependent on experience and/or education.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@ to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

USAJobs Resume

Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.

If claiming Veteran's Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.

If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.

If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.

If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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