Communications And Stakeholder Specialist

Washington, D.C
Oct 23, 2020
Oct 29, 2020
Full Time


PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.

As a key technical resource, responsible for developing and implementing strategies that support and foster communication, messaging, training, technical assistance efforts for internal and external stakeholders of the organization. Will also provide advisory services to the Director.

Learn more about this agency


As a Communications and Stakeholder Specialist, you will:

- Develop and manage overall marketing and communications strategy for Data Transparency products and program. Inform customers of Data Transparency product benefits. Support and coordinate the roll-out and launch of new websites and products with communications, marketing, and social media support.

- Establish a comprehensive communication strategy in coordination with the leadership team. Develop communications that interpret and explain important, complex, and potentially controversial information concerning initiatives, programs, and policies. This work requires knowledge and understanding of the Data Transparency program and activities to ensure technical details included in the information are appropriate. Identify novel techniques and methods for promoting communications.

- Design and produce a variety of communication mechanisms designed to inform the agency, customers, stakeholders, and the public. Plan, organize, prioritize, and work independently and coordinate complex and sensitive assignments. Design and participate in assignments and projects following agile and human-centered design principles and methods.

- Maintain current knowledge of communications procedures and Data Transparency processes and requirements. Determine the most appropriate method for presenting information. Interpret concepts and themes, reconcile contradictions in the information gathered, and use expository narrative to develop balanced treatments of complex or controversial matters, and present conflicting points of view. Incorporate change management concepts into all relevant communication products, services and activities.

- Analyze stakeholder requirements based on the Data Transparency mission, vision, and strategies and incorporates these into office wide communication plan(s) and vehicles.

Travel Required

Occasional travel - occasional travel

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be U.S. Citizens or U.S. Nationals.
  • Please refer to "Conditions of Employment."
  • Click "Print Preview" to review the entire announcement before applying.

If you do not meet any of the categories listed above, you may wish to apply under announcement 20-FS-1226-P, which is open for any U.S. Citizen or U.S. National to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.


You must meet the following requirements within 30 days after the closing date of this announcement.

Specialized experience: For the GS-14, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position must include all 4 of these tasks:
- Designing and executing communications strategies, plans, and activities to inform the public, Federal agencies, financial trade or consumer associations, industry experts, and/or customers about financial or technical programs and services;
- Using writing and editing standards and techniques for text publishing for internal and external audiences, press releases, website content and other documentation (e.g., implementation plans, process documentation, results of quantitative analyses, and working papers, etc.);
- Conducting briefings and being a liaison to high-ranking officials, diverse audiences, public organizations, and other external and internal entities; AND
- Utilizing marketing techniques to increase awareness of financial or technical programs and services, including demonstrated success through improved metrics in digital marketing efforts (e.g. email and social media).

In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-14, you must have been at the GS-13 level for 52 weeks.


Additional information

- Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- This position is a nonsensitive, moderate risk, public trust position.
- We offer opportunities for telework, to be determined by signed agreement.
- We offer opportunities for flexible work schedules.

- A one year probationary period may be required.
- Public Trust - Background Investigation will be required.
- Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Obtain and use a Government-issued charge card for business-related travel.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Technical, Research & Analysis, and Communication. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.

If you are invited for an interview, then you may be asked to provide a sample of your work.

If you are a displaced or surplus Treasury Federal employee (eligible for the Career Transition Assistance Plan (CTAP) ) you must receive a score of 90 or better to be rated as "well qualified" to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips .

CURRENT FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment:
- Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)
- If you are currently on a Veterans Recruitment Appointment (VRA) or Disability appointment, submit a copy of an SF-50 showing that.
- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury Federal employee, click CTAP for eligibility and a detailed list of required documents.

Recommended Documents:
In addition, we recommend that you submit copies of the following:
Current Performance Appraisal

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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