Supervisory Records & Information Management Specialist

District of Columbia, D.C
Oct 23, 2020
Oct 31, 2020
Full Time


This position is located in the GAO, Infrastructure Operations (IO). IO is responsible for a full range of administrative and operational support services, which are necessary for the efficient operation of GAO. These operational services include but are not limited to facility management, records and privacy, and security and emergency management. To learn more about IO visit: Teams and Offices

Learn more about this agency


Infrastructure Operations is seeking an experienced professional to serve as a Supervisory Records and Information Management Specialist, responsible for overseeing the functional programs of records management, information control, forms management, GAO Orders, and records disposal; and the GAO Privacy Program. Responsibilities include, but are not limited to:
  • Directing the work of records and privacy specialists and contractors, including reviewing, assessing, and evaluating the efficiency and effectiveness of programs, initiatives, and operations.
  • Overseeing the development, staffing, effective implementation, and oversight of agency policies, processes, and procedures as they pertain to an agency-wide records management and privacy program at the direction of the Supervisory Records and Information Management Officer.
  • Serving as the project manager in the effective implementation and oversight of records management special projects and leads matrix initiatives, integrating the work of staff members in the evaluation of the impact of the Privacy Act and regulations on the agency and assessing privacy risks associated with programs, operations, and technology, including creating records and privacy relate training for agency staff.
  • Overseeing contract requirement for records management shred destruction and digitization needs, including developing statements of work, collaborating with Contracting Officer on the negotiation, award, administration, and evaluation stages and monitor contractor activities to ensure compliance with contract provisions.
  • Providing advice and guidance to Records Liaisons Officers on RIM lifecycle requirements and to stakeholders on the application of Federal regulations, policies and procedures related to records and information management, including requirements associated with the creation, maintenance, retention and disposal of records in all media, and the implementation of electronic recordkeeping systems to develop and/or analyze system documentation and other background materials to assess the readiness and justify the need for recordkeeping systems.
  • Coordinating with the agency's Chief Information Officer and/or Information Technology office to ensure appropriate creation, review and implementation of electronic recordkeeping management requirements, including file plans, retention schedules, federal register notices, reports, analyses, and assessments, including overseeing and coordinating transfer of records as appropriate, to NARA.
  • Serving as an expert in electronic and non-electronic recordkeeping systems and records programs, activities and applications to plan, implement, and manager record retention systems, including the Archives and Records Centers Information System (ARCIS),National Archives Electronic Records Archives (ERA), and in-house digitization and electronic record keeping process and procedures.
  • Developing, analyzing, and conducting periodic RIM and privacy quality control reviews, compliance audits, risk assessments and surveys to measure the effectiveness of electronic systems and for general program improvement purposes and creates efficiencies by making use of automated tools and systems and technology.
  • Managing essential records including identifying such records, establishing their protection, and providing access in support of continuity of operations.
  • Performing the full range of supervisory functions, including assigning work and establishes workload priorities. Reviews and accepts or rejects work. Interviews candidates, recommends selection for vacancies and makes recommendations for promotion and reassignment actions. Prepares performance standards, identifies training needs and provides necessary direction, instruction, and guidance to the staff. In addition, ensures effective implementation of EEO and all other special emphasis programs.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a U.S. citizen.
  • Completion of a financial disclosure statement is required.
  • Completion of a probationary period is required.
  • Registered for Selective Service, if applicable. (
  • Must be able to meet and maintain security and suitability requirements.
  • A one year probationary period is required for first time supervisors.

You must possess the education (if applicable) and specialized experience as described to be determined basically qualified for this position.

All requirements must be met before the closing date of the announcement.


You must have one year (52 weeks) of specialized experience at the next lower band or level equivalent to the GS-13 in the Federal Service, or comparable private or public sector experience which has equipped you with the skills and knowledge to successfully perform the duties of the position. Specialized experience for this position is defined as demonstrated experience managing federal records management and/or privacy programs that involve providing the full range of program services including compliance, confidentiality, and electronic and paper disposition; experience conducting transfers to and retrievals from the federal records centers; and experience working with enterprise content management systems.

You must meet all qualification requirements before the announcement closes.


There is no education requirement for this position.

Additional information

This is not a bargaining unit position.

Based on the staffing needs, additional selections may be made through this vacancy announcement.

Selectee will be required to file a Financial Disclosure Statement. (if applicable)

Travel and relocation expenses will not be paid for by the GAO.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit SSS .

Selectees will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. At the time of appointment, selectees will be required to update the OF-306.

Selectees will be subject to a determination of suitability for Federal employment.

GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email

GAO's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated, you will be further rated based on your responses to the assessment questions. Please make sure that your responses to the assessment questions are supported in your resume.

Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any assessment question(s) that requires further explanation, or if your response to an assessment question is "see resume", your rating may be affected or you may be determined ineligible.

All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA's):
  • Extensive knowledge of laws, regulations, and policies for records and information management and disposition governed by the Federal Records Act, Privacy Act , Freedom of Information Act, E-Government Act, Paperwork Reduction Act and other guidance.
  • Skill in analytical and research techniques in conducting complex studies and carrying out objectives for improving the effectiveness and efficiency of records management and privacy programs.
  • Expertise in qualitative and quantitative analysis techniques and methodologies to assess program requirements and develop innovative solutions to improve processes and procedures.
  • Knowledge of project management concepts, principles, and procedures.
  • Expert knowledge of RIM business process trends to identify possible applications for products or services throughout GAO or other venues.
  • Skill in communicating clearly and effectively, both orally and in writing, and collaborating with a wide range of personnel including technical and non-technical representatives throughout GAO and with representatives of other federal agencies, international agencies, state and local governments, academic institutions and professional organizations.
  • Skill in leading and/or supervising personnel and manage work operations.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

- Resume: Must be created using the USAJOBS resume builder and show relevant work experience.

- Veterans: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.

- SF-50: Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent), showing tenure, type of service (competitive/excepted) and the highest grade held.

- Disability: If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all applicable required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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