Retail Sales Technology Supervisor

Hanover, MD
Oct 22, 2020
Oct 26, 2020
Full Time
DescriptionStaples focuses on our customer and our community. As a Technology Sales Supervisor, you'll provide exceptional customer service and have our customer's needs in mind while helping them find a total solution for their technology needs. You will be positive, inclusive and collaborative in helping our customers and leading associates. Your passion for "tech" will be show in your extensive knowledge of products as you advise customers and sell technology products and services. You'll act as a team lead in driving retail tech sales, training and coaching team members on selling techniques, and inspiring team members. We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be part of a fun, team-oriented retail culture at Staples. Get great perks because, you matter.Flexible full-time hours/shifts and generous paid time off; hiring immediatelyAssociate store discount and more perks (discounts on mobile plans, movie tickets, etc.)401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits Provide and model exceptional customer service. Create a positive, inviting environment as you learn customers tech needs and present solutionsRespond quickly and resourcefully to customer requests and concerns on the sales floorCoach associates and be a role model for exceptional service, consultative selling and total solutions Play an active role in helping your store, your people and your customer win.Stay current on new technologies, products and services to offer a total solutionPromote technology both in-store and through the kiosk to achieve all sales & service goals and present solutions to drive dollars per transactionLead a team committed to operational excellence in driving profitable sales and marginBe flexible to perform merchandising, operations, maintain a clean store, other duties as assigned QualificationsEssential skills and experience:Able to work a flexible schedule (including nights and weekends)1+ year experience selling technology related products or servicesExperience leading a team and/or supervising othersMust be able to engage and speak to customers and understand their needs Collaborate and work with other team membersAbility to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuouslyStaples does not sponsor applicants for work visas for this position Preferred skills and experience:Experience using financial metrics to track sales progress & increase salesKey holder experience within a retail environmentStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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