Duties

Summary

This job will close when we have received 50 applications which may be sooner than the closing date.

For more information on the Department of Justice and the United States Attorneys' Offices, visit www.justice.gov/usao/ .

As needed, additional positions may be filled using this announcement.
Learn more about this agency

Responsibilities

This position is located in the Office Automation Staff (OAS), Office of the Chief Information Officer (OCIO), Executive Office for United States Attorneys (EOUSA), U.S. Department of Justice (DOJ), in Washington, D.C. The OCIO is responsible for all United States Attorneys' information technology (IT) operations throughout the 94 United States Attorney Offices (USAOs). Duties include:

-Serve as a senior specialist for Unified Communications and is responsible for engineering and subject matter expertise in support of the EOUSA/USAOs' nationwide unified communications (UC), video teleconferencing (VTC) and enterprise mobility deployments.
-Serve as technical consultant in all unified communications program and project initiatives, providing guidance and technical expertise to colleagues, staff of other organizations, contractors, supervisors and senior management within the OCIO.
-Oversee the day-to-day operations of the enterprise unified communications infrastructure with a focus on assuring stability, capacity, and organizational productivity. The network is a converged Internet Protocol (IP) network carrying data, voice, and video.
-Troubleshoot the UC solutions in the USAO enterprise environment including the following systems: Cisco Call Manager, Cisco Expressways, Cisco Polycom RealPresence Collaboration Server (RMX) Bridge, Polycom Distributed Media Application (DMA), Polycom Resource Manager, Cisco Telepresence Management Suite, Cisco Meeting Server, Cisco Unified Communications Manager, Microsoft Skype and Microsoft Teams.
-Manage the Polycom video teleconferencing environment consisting of Group Series endpoints, Treo smartphones, Eagle Eye Directors, Skype for business, and Cisco Unified Communications Manager (CUCM) integration.
-Manage information technology projects related to unified communications of OAS programs to develop, manage, and oversee execution of project schedules to provide a unique service or product.
-Serve as the Contracting Officer's Representative (COR) and performs corresponding duties in compliance with the Federal Acquisition Regulation (FAR) and Departmental and EOUSA procurement guidance and policy.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• You must be a United States Citizen or National.
• Background investigation, credit check, and drug test required.
• You must be registered for Selective Service, if applicable.
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS-13: Applicants must have at least one year of specialized experience equivalent to the GS-12 level in federal service providing technical advice, guidance and recommendations to management on critical unified communications (UC) IT issues; maintaining and optimizing UC solutions in an enterprise communications environments and MS Teams, Skype, Cisco and Polycom platforms; utilizing AirWatch mobile device management (MDM) to support and manage mobile computing devices; engineering and deploying mobile security policies, Virtual Private Network (VPN), Active Directory/Security Assertion Markup Language (SAML) and general integration services.

GS-14: Applicants must have at least one year of specialized experience equivalent to the GS-13 level in federal service providing expertise in planning, building, configuring, testing, implementing, operating and maintaining unified communications solutions; maintaining and optimizing UC solutions in an enterprise communications environments and MS Teams, Skype, Cisco and Polycom platforms; utilizing AirWatch mobile device management (MDM) to support and manage mobile computing devices; engineering and deploying mobile security policies, Virtual Private Network (VPN), Active Directory/Security Assertion Markup Language (SAML) and general integration services; and providing expertise in UC project management as well as information technology (IT) acquisition/procurement requirements.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Career Transition Assistance Plan (CTAP)- The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Education

This job does not have an education qualification requirement.

Additional information

Payment of relocation expenses will not be authorized. A relocation incentive may be considered as appropriate based on qualifications.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

Veterans' Preference - If you are entitled to Veterans' Preference, you must indicate the type of preference you are claiming by checking the appropriate box in the assessment questionnaire to indicate your preference and submit the required veterans' preference documentation as specified in the, "Required Documents" section of this vacancy announcement.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or nonmembership in an employee organization, or on the basis of personal favoritism.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified . Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified).

You will be rated on the following Competencies (see The Delegated Examining Operations Handbook, Appendix F for definitions):
Attention to Detail, Customer Service, Oral Communication, and Problem Solving

The Occupational Questionnaire will take you approximately 20 minutes to complete.

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Suitability/Fitness , National security

Required Documents

You must provide a complete Application Package which includes:
- Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

- Required: Your resume showing relevant experience and dates (for full consideration you must include day/month/year) of employment and work schedule for each (e.g., part-time XX hours per week or full-time) (cover letter optional).). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

-Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)

- Required, if applicable: Veterans' Preference documentation. See Required Veterans' Preference Documentation below. Please note, if you are entitled to Veterans' Preference, you must indicate the type of preference you are claiming in your application, check the appropriate box in the assessment questionnaire to indicate your preference, and submit the required documentation as specified below.

Required Veterans' Preference Documentation:
-In order to verify your Veterans' Preference entitlement, you must submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable); or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.
In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower if a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, "Application for 10-Point Veteran Preference" dated October 2013 and all the required documentation identified on the reverse side of the SF-15 to support your preference claim.