Supervisory Medical Supply Technician

Richmond, Virginia
Oct 22, 2020
Oct 29, 2020
Full Time


This position is located administratively in Sterile Processing Services (SPS). The incumbent is responsible for overall supervision of SPS staff for the decontamination, reprocessing, and Reusable Medical Equipment (RME) inventory management used in the Medical Center and VA clinics. The incumbent must have a working knowledge of microbiology, quality control, and distinguishing between various reusable medical equipment.

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The Supervisory Medical Supply Technician directly supports the department by monitoring and evaluation of throughput, quality assurance, and supervisory duties. This position will be supporting the decontamination, preparation and distribution of the hospital's critical and semi-critical reusable medical equipment (RME).Duties and responsibilities include, but are not limited to:
  • Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including RME reprocessing for all clinical services and RME inventory management.
  • Incorporates and reports results of quality assurance program on a daily bases or as appropriate.
  • In conjunction with the Educator, the Supervisor will be responsible for operational deployment of a comprehensive training program for all SPS staff.
  • Communicates daily with customers to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RME supplies for procedures.
  • Plans work to be accomplished by subordinates, sets and adjusts short term priorities and prepares schedules for completion of work. Plans and assigns work on a daily, weekly, monthly and annual basis and adjusts assignments during a work day to alleviate halt points in reprocessing activities..
  • Participates in Interview Panels and makes recommendations regarding hiring decisions.
  • Hears, resolves, and documents complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
  • Finds way to improve workflow or increase the quality of work directed and assists in development of performance standards.

Work Schedule: Monday - Friday 11:30 PM - 8:00 AM Hours may change based on the needs of the service. Must be willing and able to work holidays, weekends, and overtime to ensure operational needs are met.
Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process


Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and/or Education:
    • Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; OR
    • Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; OR
    • Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
  • Certification: None
  • Grandfathering Provision: All MSTs that are employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:(1) Employees grandfathered into the GS-622 occupational series as MSTs may be reassigned, promoted up to and including the full performance (journeyman) level, or changed to lower grade within the occupation.(2) MSTs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis until they fully meet the basic requirements of the standard.(3) MSTs who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
  • Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U. S. programs.
  • Physical Requirements. See VA Directive and Handbook 5019.
  • English Language Proficiency. MSTs must be proficient in spoken and written English in accordance with chapter 3, section A, paragraph 3j, this part.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Preferred Experience: Previous supervisory experience in a surgical/sterile processing setting in a medical facility.

Grade Determinations:
Creditable Experience
(1) Knowledge of Current MST Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with MST responsibilities. Experience satisfying this requirement may be paid/non-paid employment as a MST.
(2) Quality of Experience. Qualifying experience must be at a level comparable to MST experience at the next lower grade level of the position being filled. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.(3) Part-Time Experience. Part-time experience as a MST is creditable according to its relationship to the full-time workweek. For example, a MST employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.

GS-08 Supervisory Medical Supply Technician (Sterile Processing)
(a)Experience. One year of experience equivalent to the next lower grade level, GS 07. One year of experience equivalent to the next lower grade level, GS 07. Experience described as: Ability to instruct staff on the correct procedures and protocols for completing assignments; Skill in communicating with staff to ensure compliance with written directives, rules and regulations; skill in interpersonal relationships in dealing with employees, team leaders, and managers; knowledge of sterility principles in order to instruct staff on decontamination procedures; and ability to lead individuals, manage priorities, and schedule work assignments.
(b)Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
  • Ability to manage, interact and deal with individuals of varying backgrounds.
  • Ability to direct staff and manage tasks to be completed.
  • Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of reusable medical equipment (RME).
  • Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues.
  • (c) Assignment. The Supervisory MST functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing the work. Oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees or other changes of assigned personnel. Holds corrective interviews with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Provides technical supervision necessary for accomplishing the work of the organizational unit.

    References: VA Handbook 5005/83, Part II, Appendix G47, dated May 28, 2014.

    Physical Requirements: Physical demands of the position can include such physical exertion as standing for long periods of time, walking throughout the medical center, stretching and bending, lifting up to 30 pounds while conducting physical inventories in the sterile storage room and retrieving items for shelves and cabinets. The position also requires time spent at a desk or computer. Work is primarily supervisory and managerial; however, the position may need to perform decontamination and/or sterilization processes and procedures based on organizational needs. The technical work may include working with and/or moving equipment, carts, or machines.


    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

    Additional information

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    This job opportunity announcement may be used to fill additional vacancies.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    If you are unable to apply online view the following link for information regarding an Alternate Application .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • Resume

    VA Form 10-2850c Application for Associated Health Occupations can be found at: .

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

    • Cover Letter
    • Resume
    • SF-50/ Notification of Personnel Action

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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