Food Service Worker Supervisor

Employer
USAJobs
Location
Bethesda, Maryland
Posted
Oct 22, 2020
Closes
Oct 24, 2020
Function
Food Service, Server
Hours
Full Time
Duties

Summary

About the Position: This position is located in the Director for Administration, Department of Nutrition Services, Food Operations, at the Walter Reed National Military Medical Center in Bethesda, MD. The incumbent serves as a Food Service Worker Supervisor in the Nutrition Services Department (NSD) of a medical treatment facility (MTF) with responsibility for the serving area operation in the dining facility, as well as the operation of cash registers, cash collection and turn in.
Learn more about this agency

Responsibilities

  • Clear cash registers, reconcile cash, and maintain chain of custody and accountability of cash until deposited.
  • Plans the use of subordinate workers and coordinates work controlled by subordinate supervisors.
  • Establishes deadlines and prescribes work sequence for individual workers based upon room service policy.
  • Establishes daily work assignments; explains work requirements, methods and procedures; instructs subordinates in new procedures and provides assistance when problems arise.
  • Makes adjustments in procedures and sequence of operations as necessary to accomplish work effectively and economically.
  • Recommends solutions to staffing problems and work operations directed by other supervisors.
  • Ensures that equipment and supplies are maintained and properly used.
  • Plans and establishes an overall leave schedule; schedules and approves all leave requests; determines training needs of subordinates; provides on-the-job training and arranges formal cross-training to improve employee skills.
  • Reviews subordinates' position descriptions for adequacy and accuracy.
  • Conducts patient satisfaction surveys monthly to monitor patient satisfaction with Room Service by ward and by meal.


Travel Required

Not required

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

  • This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
  • This position requires the incumbent to have tuberculosis testing.
  • Appointment may require a suitability/fitness determination.
  • The incumbent may be required to work on any day or shift, including PMs, nights, weekends, holidays, or on an "on call" basis, necessary to meet mission requirements.
  • Employees assigned to this position are designated as Mission Essential and assume essential personnel status during inclement weather/emergencies.
  • This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.


Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • 30 Percent or More Disabled Veterans
  • Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
  • Current Civilian Employees of the Defense Health Agency (DHA)
  • Current Civilian Employees of the National Capital Region Medical Directorate
  • Current Permanent Department of Defense (DoD) Civilian Employee
  • Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Executive Order (E.O.) 12721
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Non-Department of Defense (DoD) Transfer
  • Office of Personnel Management (OPM) Interchange Agreement Eligible
  • People with Disabilities, Schedule A
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision.

Minimum Qualifications (Screen Out Element): Ability to do the work of an Food Service Worker Supervisor ability to Supervise. I have the ability to perform common activities within a hospital food service department. I am skilled in scheduling work assignments. I am skilled prescribing deadlines and work sequences for individual workers. I am skilled in recommending performance requirements, promotions, reassignments, or other status changes of assigned personnel. I am skilled in instructing employees. - Failure to meet this Screen out Element will result in an ineligible rating..

Preferred, but not Required: Successful completion of the ServSafe course or hold a valid food handler's card is preferred.

  • Ability to Interpret Instructions, Specification, etc.
  • Ability To Lead or Supervise
  • Ability To Use and Maintain Tools and Equipment
  • Dexterity and Safety
  • Technical Practices (theoretical, precise, artistic)
  • Work Practices
  • PHYSICAL EFFORT: Work requires continual standing and walking for prolonged periods of time, frequently stooping, reaching, pushing and pulling, and bending. Maybe required to work on ladders and perform heavy work such as scouring large size cooking utensils and moving heavy carts and trucks in unloading, storing, and delivering supplies. Frequently lifts or moves objects weighing up to 40 pounds unassisted, and occasionally lifts or moves objects weighing over 40 pounds with the assistance of lifting devices or other workers.
  • WORKING CONDITIONS: The work is performed in kitchen areas where steam and heat from cooking and dishwashing equipment often cause uncomfortably hot temperatures and humidity. The work area is well lighted, but usually hot and noisy from food service activities. Worker is exposed to steam, fumes, and odors from cooking and extreme temperature changes when entering walk-in refrigeration or freezing units. There is danger of slipping on wet floors that have been recently mopped or where food has been spilled. The worker is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.


Education

This job does not have an education qualification requirement.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • You may claim military spouse preference (MSP).
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your ICTAP eligibility. Additional information about the program is on OPM's Career Transition Resources website .
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Merit Checklist and Proof of Eligibility .

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:
  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume .
2. Other supporting documents:
  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable
  • Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Similar jobs