Facilities Systems Administrator
This is professional work requiring an understanding of the various systems used in the Capitol Facilities department. Work involves implementing, training, troubleshooting and evaluating the existing systems in place as well as expanding and incorporating new systems to streamline the work of the section.
This is professional work requiring an understanding of the various systems used in the Capitol Facilities department. Work involves implementing, training, troubleshooting and evaluating the existing systems in place as well as expanding and incorporating new systems to streamline the work of the section. Work is performed with considerable independent judgment under the general supervision of the Director of Capitol Facilities who reviews work for results achieved
- Directs and oversees the utilization and maintenance for all systems in Capitol Facilities; coordinates with IT support vendor staff for updates, upgrades, contracting, etc.
- Coordinates and conducts problem resolution with internal and external contacts to troubleshoot processes, equipment, and software.
- Serves as the procurement officer for Capitol Facilities; maintains blanket purchase agreements.
- Meets with internal clients and staff to provide system support, analyze and resolve hardware and software problems and/or determine future requirements.
- Performs human resource functions; initiates personnel actions for department staff.
- Conducts research, special studies and administrative reviews of a sensitive or confidential nature at the direction of the department head; compiles and analyzes data, makes recommendations, and prepares reports on operating and administrative topics; prepares related correspondence.
Work is performed in an office environment. Work is essentially sedentary with occasional walking, standing, bending, and safely carrying items less than 25 pounds and may require extended periods of computer usage.
Work requires a Bachelor’s Degree in a technically related field and three to five years of experience in systems support; or any equivalent combination of education and experience that provides the following knowledge, abilities and skills:
- Knowledge of, or ability to learn and implement, departmental rules, regulations, procedures and functions.
- Knowledge of information technology software, hardware and protocols.
- Knowledge of modern office practices, procedures and equipment, including computers, spreadsheets, databases and relevant software/Web applications.
- Ability to research and use new technology and to transfer knowledge to employees at all levels, targeting the user audience and tailoring the learning.
- Ability to oversee, and coordinate the work of support vendor consultants.
- Ability to analyze, evaluate, troubleshoot and resolve user problems.
- Ability to research, assemble and correlate financial and statistical data.
- Ability to effectively interact with staff members representing all levels of the organization, as well as with outside vendors.
- Ability to handle sensitive and confidential information.
- Ability to communicate effectively orally and in writing
Apply at: 1https://sen.gov/N231