Supervisory Management & Program Analyst

Washington, D.C
Oct 19, 2020
Oct 23, 2020
Full Time


The Office of Career & Leadership Development (AHD) delivers innovative human capital development solutions that power individual and FAA enterprise success. The office is committed to developing agile and caring leaders who can energize and achieve results through a range of people in a variety of situations in uncertain times, and to cultivating opportunities and an environment that support learning and growth at all levels.

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Applies an advanced knowledge of the technical aspects of the work directed. Leads, supervises and manages the people, operations/program and work of the Design & Development Team, which is responsible for the conceptualization, alignment, creation, testing, transfer/transition and maintenance (including retirement as warranted) of FAA Leadership and Learning Institute (FLLI) offerings. These offerings include but are not limited to sponsored classroom (in-person), virtual and on-line training; developmental programs such as FAA's Senior Leadership Development Program (SLDP) and Program for Emerging Leaders (PEL); and microlearning solutions.

Collaborates with AHD management in establishing annual priorities for the team that align with AHD strategic goals and priorities. Translates priorities into concrete projects, activities, milestones and/or deliverables as appropriate to facilitate execution. Allocates staff, budget and contractor resources to accomplish priorities and associated work; monitors resource utilization relative to progress; and adjusts allocations as needed to achieve desired results. Engages pro-actively with appropriate purchasing/contracting personnel to address and resolve contractor resource needs and any issues.

Creates performance plans for staff that are challenging and achievable, and reflect meaningful outputs and/or outcomes. Manages individual and group performance to optimize engagement and results. Identifies developmental needs of staff and provides coaching, mentoring and other support that enhance learning, growth and on-the-job performance. Deals promptly and appropriately with conduct or performance issues.

Drives the use of processes, methods and procedures to execute work that enable the team to achieve results more efficiently and effectively. Cultivates collaboration and cross training among team members. Institutes the use of knowledge and project management practices and principles. Creates a culture of risk- and data-based decision-making and continuous improvement. Stays abreast of leading practices and trends in the fields of adult learning, instructional design, and leadership development in- and out-side of government. Evaluates, recommends and incorporates practices to improve processes and procedures used in the team and AHD. Provides technical supervision of work products and deliverables, ensuring they reflect sound thinking and analysis and conform to appropriate standards.

Engages and collaborates with AHD colleagues as well as line of business and staff office stakeholders in execution where it makes sense to advance progress and results. Builds relationships and partnerships to surface shared interests and bright spots, foster support, and achieve better outcomes. Develops and delivers information, messages, reports and briefings to keep AHD management and leadership apprised of progress, results, and opportunities for the future.

Conducts all activities to the highest ethical standards - communicating effectively, remaining flexible, respecting differing opinions, and exercising patience in challenging situation. Work activities impact directly on project/program objectives and affects internal and external customers.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


Candidates must have one year (52 weeks) of specialized experience equivalent to at least the next lower grade level (FG/GS-13/FV-I) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized experience is defined as:
  • Experience applying adult learning, leadership development concepts and practices in creating learning and development offerings.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**


Education cannot be substituted for experience.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

1) As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.

In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension and/or Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

2) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: .

3) Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.

3) This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment.

4) Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

5)Some, all, or none of the applicants may be interviewed.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

ALL applicants MUST submit the following:

(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel Action).

For guidance on how to create a Federal resume, visit

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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