Building Management Specialist

Washington, D.C
Oct 18, 2020
Oct 20, 2020
Full Time



As a Building Management Specialist, you will assist the Building Manager who provide occupants of both Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which conduct agency business.

Location of position: GSA, Public Buildings Service, Potomac Service Center, 1800 F Street, NW, Washington, DC.

Learn more about this agency


This is a developmental position with full performance level of a GS-12. Responsibilities will include assisting Building Manager with building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned. Such duties may include:
  • Develops and promotes positive working relationships with customer agencies and client personnel and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
  • Works closely with other personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings.
  • In response to particular problems, and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.
  • Assists the Building Manager in managing the contracting and leasing administration process, as needed, on behalf of tenant agencies and GSA. Developmental assignments will familiarize the incumbent with developing a cost effective quality assurance plan; monitoring contractor's quality control and performance; overseeing the work of on-site contractor personnel; evaluating proposed contract changes and making recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers' needs, or changes in the site conditions; and performing final inspection of completed work against contract requirements.
  • Manages grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements; assesses the need for alterations in grounds and exterior elements; and manage the maintenance and custodial needs of grounds and exterior elements.
  • Receives formal and/or on-the-job training designed to familiarize incumbent with the functions of the Building Manager's program area and work responsibility. Employee will be provided practical experience in the application of related knowledge and competencies, principles, and practices of the Building Management program.
  • Participates and assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities activities, including preparation of the annual budget estimates for maintenance, mechanical workloads, utility rate increases; development of overtime and additional services, equipment, pest control and waste systems; and the cost of minor repairs, and security support.

Travel Required

Occasional travel - Occasional Travel related to Training.

Supervisory status

Promotion Potential


Conditions of Employment

  • Meet all eligibility criteria within 30 days of the closing date
  • Register with the Selective Service if you are a male born after 12/31/1959
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Direct Deposit of salary check to financial organization required.

  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (MBI Tier 2). You must be granted this clearance before you can start the job.
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.


For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here .

The GS-9 salary range starts at $59,534 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-7 level or higher in the Federal service or a master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree.

SPECIALIZED EXPERIENCE is experience assisting in the management of a commercial office building (or equivalent non-housing
high rise building) consisting of building mechanical system (i.e., heating, ventilation, and air conditioning (HVAC), alarm systems, elevators, etc). This experience typically includes:

● Coordinating alteration and renovation projects;
● Gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups;
● Gathering data to assist with the development of operating budgets;
● Inspecting of contractor performance.


Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Bargaining Unit status: NFFE

Relocation-related expenses are not approved and will be your responsibility.

Travel expenses are not approved and will be your responsibility.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
  • Knowledge of analytical and evaluative techniques in order to identify client agency and building tenants' facility needs in relation to customer satisfaction; evaluate and interpret required customer survey responses and other similar data; and to make recommendations for action based on consideration of all aspects of a problem.
  • Skill in interpersonal relations and in written and oral communications to explain and evaluate client and technical operating requirements; coordinate work efforts and negotiate resolutions to problems; present information; and conduct tenant interviews and discussions in a concise and professional manner.
  • Knowledge of contracting rules and regulations regarding the technical soundness of contractor-provided supplies/services/processes and decisions to ensure services provided meet contract specifications as well as business and workplace needs of the tenant.
  • Knowledge of business policies, processes, and initiatives related to Property Management programs including: data management and associated performance measures; customer relationship management and communication protocols; budget formulation; project management processes; use of Building Automation Systems (BAS), Computer Assisted Drawing/Computer Integrated Facilities Management (CAD/CIFM), Building Information Modelling (BIM), advanced metering, Computerized Maintenance Management System (CMMS) and other data and technology tools used to effectively manage properties; and trends in the facility management technology.
  • Knowledge of policies, regulations, and standard operating procedures, and applicable Federal statutes with regard to property management and safety issues required to plan and manage the operation of buildings including lease administration processes.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP) , you must receive a score of 85 or higher to receive priority.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.

  • If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:

  • Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
  • If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
  • completed SF-15 form; and
  • proof of your entitlement (refer to SF-15 for complete list).

  • If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

  • If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.

  • If you are eligible under an Interchange Agreement: Submit your latest SF-50.

  • If you are a former Peace Corp or VISTA volunteer: Submit your Description of Service.

  • If you are a current or former Land Management Agency Employee - Submit a and b:
  • one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
  • Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).

  • If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS's People With Disabilities page.

  • If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.

  • If you are ICTAP / CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

  • Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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