Business Requirements Analyst
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY The Business Requirements Analyst focuses on full life-cycle management of requirements and specifications, User Acceptance Testing (UAT) support and user training support in assistance of the Pension Benefit Guaranty Corporation (PBGC). This position is directly responsible for developing system specifications from the provided business requirements (including associated LOEs for development), as well as tracking those requirements throughout the design, development, testing, and implementation phases. The Business Requirements Analyst must be able to apply professional knowledge to resolve complex issues where analysis of situations or data requires an in depth evaluation of variable factors. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken. Translates business needs into functional requirements/specifications and provides associated LOEs and impacts. Reviews and analyzes system design specifications and participate in technical system design reviews. Analyzes technical system change requests and defects to ensure they are appropriately evaluated, prioritized, and transitioned to the technical team for design and implementation. Assists with troubleshooting system issues and team coordination. Responsible for full life-cycle management of functional requirements and specifications, ie tracking through design to testing, and implementation after receipt of initial requirement. Evaluates existing procedures, process, techniques, models, and/or systems related to management or contractual issues, which require reporting and recommend solutions. Provides additional support for testing activities, participates in discussions and meetings with the UAT group to ensure business requirements and use cases are satisfactory to the users. Review test plans, test scenarios, test data preparation, and ensures full implementation of test plan activities for each release. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable existing systems and industry requirements. Performs highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Develops user interface designs, screenshots, walkthroughs, workflows, uniformly structured use cases and supplementary specifications. Provides expertise and support for documenting requirements traceability. Effectively communicates detailed technical requirements specifications both verbally and in writing to all project team members, client stakeholders, and senior management. Responsible for aiding in own self-development by being available and receptive to any training made available by the company. Plans daily activities within the guidelines of company policy, job description and supervisor s instruction in such a way as to maximize personal output. Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. EDUCATION/EXPERIENCE REQUIRED Bachelor's degree with a minimum of eight (8) years related experience (MBA a plus). Experienced in the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Expert in requirements gathering and elaboration. Demonstrated proficiency in eliciting user preferences around specific interface behaviors and related functionality. Must be self-motivated and independent, relying on system documentation and other IT team members to learn the workflow and features of the system developed for PBGC. Must be able to clearly and concisely communicate and interpret technical information to a broad range of people of varying levels of technical expertise. Experience with government contracts preferred. Experience with ServiceNow, Azure DevOps. Experience with Waterfall and Agile methodologies, including sprints. Experience documenting technical solutions. Experience with deployments of cloud-based COTS products. Experience in federal consulting, including building relationships and explaining recommendations to senior clients. CERTIFICATES / LICENSES / REGISTRATION JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES Highly motivated, autonomous, self-starter and able to meet project deadlines Fluency in technical issues and business processes, such as finance and budget Ability to perform different roles, both at a detailed level and from a higher-level perspective Exceptional organizational skills with ability to effectively handle multiple projects and priorities Expert analytical skills Highly organized and extremely detail-oriented with ability to quickly grasp business needs and issues Exhibits leadership qualities necessary to schedule, plan and lead meetings, and to facilitate conference calls, manage projects and coordinate deliverables Ability to work both independently and in a team environment Ability to develop effective working relationships and to interact with coworkers / supervisors for the successful achievement of goals Ability to adhere to regularly-scheduled business hours LANGUAGE SKILLS Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management and/or peers. MATHEMATICAL SKILLS Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. *MON If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!