Golf & Turf Mobile Service Technician (Eastern Shore Territory)

Westminster, MD
Oct 16, 2020
Oct 22, 2020
Full Time
Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. Primary territory for service is on the Eastern Shore. Responsibilities: Performs complex diagnostics and repairs on golf and turf equipment Participates in Service EDUCATE Training programs required for the development of skills and knowledge Performs diagnosis and repair in the field as required Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics Maintains current knowledge of John Deere and competitive products Maintains condition of vehicles, inventory, tools and equipment Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments Accounts for all time and material used in performing assigned duties Qualifications Experience, Education, Skills and Knowledge: High School Diploma or equivalent experience required; Master Service Technician certification preferred Five (5)+ years of experience performing service repairs Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician s specialty Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of golf and turf equipment Excellent skills in operating vehicles and equipment used for diagnostic purposes Ability to use Service Advisor and basic computer functions Ability to lift at least 75 lbs. repeatedly Valid driver s license required Valid DOT Medical Card Fork lift license preferred