Systems Administrator - Regional
Description Job Description: Have you ever wondered what it would be like to work with one of the BEST in government contracting? Ranked by Forbes in 2018 as a Top 100 government contractor and one of the World s Most Ethical Companies, Team Leidos is one you don t want to overlook. We know once you join our team, you are sure to go home at the end of every day knowing YOU MADE A DIFFERENCE , resulting in one of the most REWARDING careers you could have imagined. WE WANT YOU!! As a Regional Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Systems Administrators will have primary responsibility for providing Regional System Administration support and work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. The Systems Administrator is a key participant in technical research and development to enable continuing innovation for the future success of the program. WHAT YOU WILL BE DOING: Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions. Provide support for implementation, troubleshooting and maintenance of IT systems Manage IT system infrastructure and any processes related to these systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem Provide support for the escalation and communication of status to agency management and internal customers Provide support for the dispatch system and hardware problems and remains involved in the resolution process Installs/loads operating system and application software Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance Integrate new technologies into new and existing systems including the transition and migration of corporate systems. Execution of on-site, on the floor, technical and system administration support Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions. Attend meetings weekly and provide weekly status reports. Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels. Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports. Conduct routine and emergency maintenance of assigned data center equipment Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers Collaborate and contribute to the development, administration, and testing of backup and recovery plans Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS Maintain operational, configuration, and other standard operating procedures (SOPs). Verify system availability with existing Enterprise tools WHAT YOU NEED TO SUCCEED: Bachelor's Degree and 4+ years relevant experience or Associate s Degree and 6+ years relevant experience or 8+ years relevant experience Years of relevant work experience includes: UNIX, Windows, and/or Storage administration Experience working with trouble reporting and tracking systems such as REMEDY Experience supporting the IC/DOD Experience in the imagery intelligence domain a plus CompTIA Security+ or DoD 8570 Level II equivalent TS/SCI required; with ability to pass CI polygraph. External Referral Bonus: Eligible Potential for Telework: No Clearance Level Required: Top Secret/SCI Travel: Yes, 25% of the time Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Systems Administration Leidos is a Fortune 500 information technology, engineering, and science solutions and services leader working to solve the world s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com . Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to @leidos.com . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.