Supervisory IT Specialist (ENTARCH)

Expiring today

Washington, D.C
Oct 17, 2020
Oct 20, 2020
Full Time


This position is located in the Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Office of the Chief Information Officer (OCIO). More information on the OCIO is available on our website , LinkedIn , and Twitter accounts.

- Position is outside the bargaining unit.

- Recruitment incentives may be considered.

- Term appointment not to exceed 4 years.

Learn more about this agency


Supervision and Management.

Performs the full range of supervisory responsibilities, to include: plans work to be accomplished; sets and adjusts priorities, and prepares schedules for completion of work; assigns work based on priorities, selective consideration of the difficulty, requirements of assignments, and capabilities of employees; develops performance standards; evaluates work performance of subordinates; gives advice, counsel and/or instructions to employees on both work and administrative matters; interviews candidates for positions, recommends appointments promotions, or reassignments; hears and resolves complaints from employees, refers group grievances and more serious unresolved complaints to a higher level; effects major and minor disciplinary measures; identifies developmental and/or training needs of subordinates; ensures timely performance of work and that quality standards are met; and makes changes in work assignments, workflow, and balances workload among employees to increase effectiveness of operations supervised.

Solution Architecture.

Formulates and develops broad program goals, objectives, policy, and long-range plans. Provides executive-level oversight and management of technical and operational program execution. Provides the directors and higher echelons with recommendations and conclusions that are technically authoritative and have far-reaching effect on the activities of the organization and information technology programs. Ensures critical decisions/orders affecting operations are executed within hours, 365 days per year, 24 by 7, in view of the national, dynamic operating environment. Represents and speaks for the organization in extensive contacts with senior-level officials of the Department of the Labor, sub-agencies, and industry; explains the need for new programs that have DOL-wide implications. As an authority in operating, managing, and defending enterprise-level information management, applies a mastery of information technology knowledge to the research, design, development, test, and evaluation of computer hardware and software in an integrated manner. Monitors design and engineering and related program execution, and initiates corrective actions as needed. Provides directors broad direction and guidance regarding current and long-range organization and program goals, objectives, and policies; and provides guidance for resolution of controversial and critical issues affecting mission accomplishment. Leads the development of procedures and guidelines for technical operations. Collaborates with project teams to define and design technology solutions to assist the business in meeting its business objectives. Performs closely with Enterprise Architect to assure constant compliance of DOL applications blueprints with architecture. Develops repository for all business processes to ensure seamless implementation and adoption of defined future state architecture. Supports the identification of gaps between the current and the target architecture states and develops plans for transitioning to the target architecture. Designs and develops architecture activity process models to support usability, interoperability and standardization.

Software Life Cycle Development Management for Platforms.

Leads overarching IT initiatives in defining and interpreting DOL standards regarding all aspects of the SDLCM as it relates to platforms services. Assists in defining the scope, timelines, deliverables and resources needed to implement system development projects. Participates in change and configuration management board activities to provide subject matter expertise on SDLCM standards, practices, and limitations. Programming. Develops code according to functional specifications. Unit-tests code to ensure its quality and integrity.

IT Security.

Provides input into the formulation of system development security policies and guidelines. Ensures that security policies and guidelines are adhered to through SDLC, from requirements gathering to deployment. Develops security contingency and mitigation plans related to system development and deployment, and ensures their execution by System Development. Performs advocacy of security best practices for agency system development and serves as a development security center expert, DOL-wide. Ensures security of system development tools, performing periodic scans and vulnerability assessments. Assists Branch of IT Portfolio and Project Management and SDLCM in developing security test scripts (providing technical expertise) and runs security tests. Rapidly defines and justifies technologies and applications necessary to support enterprise needs.

Performs other duties as assigned.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status

Promotion Potential
15 - This position is at the Full-Performance Level (FPL).


Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.
  • Washington DC post of duty. Position is not Virtual.

This position is being filled through Direct Hire Authority. Traditional rating and ranking of applications does NOT apply. Veteran's preference does not apply. However, we encourage veterans to apply for this position.


Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service.

Specialized Experience is defined as having experience in designing and developing enterprise architecture, performing periodic scans and vulnerability assessments, managing and developing standards, governance, and procedures related to enterprise architecture application development, and operating, managing, and defending enterprise-level information management. The applicant also has advanced experience in developing code according to functional specification, developing and providing technical expertise in functional test scripts, and developing security system tools. Experience in leveraging, promoting, and centralizing enterprise best practices and expertise in the business applications development life cycle.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:

Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.


There is no education substitution for this position.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential. Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Evaluation Factors (Competencies)

For this position, individuals must have IT-related experience demonstrating each of the competencies listed below:
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and service.
  • Oral Communication: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience
  • Problem Solving: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
  • Leadership: Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors
  • Information Technology Program Management: Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance).

  • Please review evaluations details here .

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    NCS/High Risk

    Trust determination process
    Credentialing , Suitability/Fitness

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

    The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

    - Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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