Supervisory IT Specialist (Systems Analysis)

4 days left

Washington, D.C
Oct 17, 2020
Oct 25, 2020
Full Time


The Tax Division Office of Management and Administration, Information Technology (IT) seeks a Supervisory IT Specialist (Systems Analysis) with a strong background in Agile methodology and IT-related project management duties, including directing, supervising the activities of the Application Development Software Development Unit by planning, leading, organizing and motivating project teams to achieve a high level of performance.
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This position serves as the Division's primary Supervisory IT Specialist for System Analysis. Typical work assignments may include the following:
  • Supervises a diverse staff of technology specialists (e.g., System Analyst, Database Administrators, and Programmers). Plans and organizes work and project assignments to be accomplished by subordinates, including setting priorities, work schedules, and sequences in order to meet deadlines and ensure an even flow of work. Interviews candidates for positions, recommends appointments, promotions, or reassignments to the Chief Information Officer (CIO) for consideration; and monitors and evaluates staff performance.
  • Provides management and oversight for the Tax Division's legal case management system and related administrative systems; oversees programming and user support to ensure that they are continuously improving and meet the Division's operational and management needs.
  • Uses an Agile methodology approach, responsible for blending traditional project management principles with practices and Agile project management principles and practices to resolve complex, mission-critical projects, requiring planning and providing the right balance of agility and predictability.
  • Recommends changes or improvements in organization, work methods, policies, or methodologies when assessing the systems and operations in meeting established goals and objectives. Seeks out and implements process automation for a wide variety of repeatable tasks. Leverages cloud computing resources to streamline tasks, and/or reduce cost and risk.
  • Responsible for process management and improvement by defining and managing a project management process and championing ongoing process improvement initiatives to implement best practices utilizing Agile Project Management principles and practices.
  • Recognizes patterns with work quality and quantity and identifies opportunities to improve both while removing barriers in an effort to deliver quality work product(s) in a timely manner to Tax Division customers.
  • Provides verbal and written advice and information to employees and managers in order to resolve complex problems with IT systems; lead and/or interact with both internal and external stakeholders on IT software projects.
Pursuant to the Federal Cybersecurity Workforce Assessment Act of 2015, the following work roles have been identified as relevant to this position, under the National Initiative for Cybersecurity Education (NICE) Framework:
  • Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.
  • Consults with customers to evaluate functional requirements and translate functional requirements into technical solutions.
  • Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a United States Citizen or National.
  • May require completion of one year probationary period.
  • A Background Investigation, Drug Test and Credit Check required.
  • You will need to successfully complete a pre-employment background security process pending completion and adjudication of the background investigation before you can be appointed to the position.


To qualify for the position of Supervisory IT Specialist (Systems Analysis) GS-2210-14, you must possess the required specialized experience specific to this series and grade. If you are a current government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade.

For all 2210 positions, individuals must demonstrate they have experience in each of the four competencies listed below : Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, an IT certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND

SPECIALIZED EXPERIENCE: To be eligible for the GS-14 level, you must have one year of specialized experience equivalent to the GS-13 or higher grade level in the Federal service or equivalent experience in the private sector, which demonstrates the knowledge, skills and abilities necessary to do the work of the position and that is typically in or related to the position to be filled. Examples of specialize experience include: managing concurrent high visibility projects using the Agile methodology, as well as, other traditional project management principles and practices in a fast-paced environment that cross multiple business units within an organization; leading and managing large, complex projects consisting of multiple Agile teams; planning and managing the efforts of Agile teams in managing customer expectations for project deliverables; and coordinating or leading the work of a subordinate team or staff.

Certifications - preferred but not required:
  • Certified Professional Scrum Product Owner
  • Project Management Professional (PMP) Certification or Federal Acquisition Certifications for Program and Project Managers (FAC-P/PM)
NOTE: Possession of these certifications are beneficial due to the duties of the position involving Agile methodology and project management. If you possess any of these certifications, please provide a copy of the certification with your application materials.

You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement.

YOUR RESUME MUST support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.


There are no education requirements for the Supervisory IT Specialist (Systems Analysis) GS-14 position.

Additional information

The certificate(s) (or lists) of eligible candidates resulting from this vacancy announcement may be shared with other Department of Justice offices or components (outside of the Tax Division) who are hiring for positions in the same occupational series, grade level, full performance level, and duty location during the 240-day period beginning on the date of issuance of the certificate of eligibles. In order for your application materials to be shared, you must indicate on the occupational/assessment questionnaire that you are willing to have your application materials and other personal information included in the application shared with one or more other components within the Department of Justice outside of the Tax Division.

Additional selections may be made from this announcement for up to 90 days should additional similar openings occur in the Tax Division, or any other office within DOJ.
  • DOJ EEO Statement: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at:
  • Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at : .
  • Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Tax Division Human Resources office at 202-514-4661. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Our policy can be found at:
  • Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) apply for the position through this announcement; (3) be rated well-qualified for the position with a score of 85 or above; and (4) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit : USAJOBS Career Transition Programs

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications described above. Once the job opportunity announcement closes (at 11:59 pm ET on 10/23/2020), a review of your resume and supporting documentation will be conducted. Candidates who meet the basic requirements and specialized experience requirement will be eligible for further consideration. The questions in the assessment questionnaire are designed to capture the desired competencies/knowledge, skills, and abilities (KSAs) for this position. The rating you receive is based on your responses to the questionnaire and is a measure of the degree to which your background matches the competencies/knowledge, skills, and abilities (KSAs) required for this position. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Applicants will be rated on the following:
  • Information Technology
  • Leadership
  • Oral Communication
  • Project Management
  • Written Communication

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
High Risk (HR)

Trust determination process
Suitability/Fitness , Credentialing

Required Documents

  • Resume. Your resume must contain detailed information about your past employment, education, and qualifications. You should also include unpaid work experience (volunteer work) as well, we may be able to credit you for this experience. If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. Your resume should include: 1) position title, 2) employer name and contact information, 3) start and end dates ( including month and year ), 4) the number of hours worked per week (or indicate full time), 5) a detailed list of duties performed, accomplishments, and your highest salary (or grade/step) achieved. You are encouraged to use the USAJOBS Resume Builder , as this will ensure you're including everything that is required.
  • SF-50, Notification of Personnel Action (if applying as a status candidate with current or former Federal service) which shows type of service appointment, tenure group, grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions and within grade/range increases. Please do not submit SF-50s for the annual pay adjustments or for awards - they do not usually contain all the required information to verify eligibility and grade). SF-50, Notification of Personnel Action, documenting receipt of the award identified in the occupational/assessment questionnaire. Most recent Performance Appraisal, if a current federal employee. If you do not have a recent performance appraisal, please include a statement to that effect.
  • Veteran documentation, (if applicable)
  • CTAP/ICTAP documentation, (if applicable)
  • Schedule (A) Documentation (if applicable)
  • Your Responses to the Occupational Questionnaire.
  • Copies of Certifications (if applicable)

Documentation requirements may vary from applicant to applicant. If you don't submit a document that is required to verify your eligibility and qualifications, then you may be rated ineligible or we may rate you based on the information you do submit. You are responsible for ensuring you have submitted all documents necessary to process your application.

If you are claiming a Veterans Preference eligibility:
  • When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
  • If you are a V eteran with a service-connected disability rating of 30% or more , you will need to additionally submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
  • If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
  • If you are currently on active duty, please provide an official statement of service from your command certifying that you are expected to be discharged or released from active duty service under honorable conditions within 120 days after the certification is submitted. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.
  • For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets .
  • If you are a person with a severe disability, claiming eligibility under Schedule A : You must submit "proof of a disability" documentation. "Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability. You can get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits. For more information about Schedule A and verification requirements, please see OPM's Schedule A site .

If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP : You must submit your separation notice or agency RIF letter from your agency. If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force. USAJOBS' Career Transition Programs for more information.
Special Hiring Authorities: You must submit the applicable documentation supporting your eligibility for consideration under that particular hiring authority: USAJOBS - What documents might I need to provide?
Application Manager Help - Documents

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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