Project Manager Non Technical (MARC)

Washington D.C
Oct 16, 2020
Nov 02, 2020
Full Time
Management Audits, Risk and Compliance (MARC) Mission Statement:

MARC's mission is to provide independent and objective internal auditing and advisory services to Metro management that add value and enable change for strong organizational governance, internal controls, and effective risk management.

This mission is accomplished by bringing a systematic, disciplined approach to the evaluation of risk management practices and the system of internal controls and underlying business processes that support core services. Our goal is to protect organizational value by providing risk-based and objective assurance, advice, and insight.

Marketing Statement:

The Project Manager (Non-Technical) position supports the Chief Risk and Audit Officer in managing all projects and related tasks that support MARC's mission, which include a variety of audit, assurance, risk and business advisory activities. The incumbent will provide strategic support and manage a board range of projects to include program and policy assignments and ensure the existence of operations of management systems, policies and procedures to support MARC's mission. The incumbent will support the development of monthly and quarterly reports of MARC project, support the management of the operating and capital budgets and perform expected project controls, and support contract planning efforts including the development of appropriate scope of work to support new and ongoing MARC resource needs. The incumbent will also initiate and manage procurement actions that support MARC business and perform contract technical assistance related tasks and activities.

The incumbent will also provide business and administrative support to the Chief Risk and Audit Officer, including completing necessary research, self-directed projects that will vary in complexity with minimal direction, and completing administrative maintenance of system records for risks, controls and corrective action plans (CAPs). The Incumbent will support the final presentation and quality of all MARC reports and deliverables and complete other administrative and business support tasks in line with MARC's mission.

  • Project management experience and prior COTR and general contract support experience.
  • Prior experience supporting a department's budget with operating and capital funded activities
  • Senior management level business support experience, including direct support to a managing director or above.
  • Ability to manage multiple high-level projects, sometimes requiring immediate action.
  • Ability to multitask and work on tasks that vary in complexity and scale, some administrative in nature in support of MARC business.
  • Ability to complete self-directed projects with minimal supervision.
  • Prior experience with Board, executive and senior management level presentations and reporting
  • Experience with PeopleSoft HCM, FIN, and CLM, and other related business systems like Microsoft Office Word, PowerPoint, Excel, Visio, Publisher etc...
  • Experience with data analysis and data visualization software.
  • Experience with department intranet content management.


  • Bachelor's Degree in Business Administration, Business Management or related field

  • Seven (7) years of progressively responsible experience analyzing business problems and coordinating business improvement projects in a large-scale organization
  • Demonstrated experience in developing, managing, and implementing complex, high-profile projects and programs

  • None


  • Experience with a transit organization or progressively responsible managerial experience in a highly visible organization in the public service sector

  • Six Sigma Process Improvement Certification
  • Project Management Certification

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Project Manager (Non-Technical) conducts research and gathers data from various sources in response to inquiries from internal and external entities and keeps department leadership apprised on matters that may have an impact on the delivery of the department's mission. The incumbent provides strategic support, guidance, and management for a broad range of projects to include program and policy assignments pertinent to the mission of the department. The Project Manager (Non-Technical) is responsible for ensuring the existence and operation of management systems for the purpose of organizing data/information that facilitate the planning, development, direction, management, analysis and implementation of assigned project/programs within the specific department. In addition, this incumbent develops, monitors, and coordinates viable strategic activities and programs to enhance organizational management/development opportunities. The incumbent encounters and addresses sensitive and confidential matters on a routine basis.

  • Performs a wide range of project, programs and policy development duties, including conducting detailed issue and data analyses, framing recommendations and options for executive consideration, developing detailed project and program plans, leading project and program implementation efforts and assessing impacts and results.
  • Oversees all aspects of a project over the entire project life-cycle. Sets deadlines, assigns responsibilities, monitors and summarizes progress of project in order to affirm a precise delivery timeframe.
  • Develops in-depth familiarity with functional/business scope and project objectives.
  • Develops, coordinates and monitors the implementation and effectiveness of viable strategic plans pertaining to assigned projects or programs.
  • Reviews and responds or coordinates responses to high-profile, complex, and politically sensitive executive correspondence, including inquiries from federal, state, regional, and local government officials, Board of Directors, and the general public.
  • Assists in the development, implementation and oversight of departmental policies, procedures and policy instructions, regulations, goals, long-range strategies, and outreach initiatives.
  • Serves as liaison between offices within or outside of the department to ensure expeditious resolution to issues and provide necessary resources to appropriate customers.
  • Develops, implements, and executes strategies, processes, and best practices which effectively address Authority-wide business goals.
  • Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to OMBS as well as the program's front office (ELT member) as required.
  • Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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