Duties

Summary

If you are ready to begin your new career or are looking for a place to make an impact, what better place than the top ranked agency in the federal government? We are looking for the best and brightest to join our team of dedicated professionals here at the Federal Energy Regulatory Commission (FERC), where we are ranked the number one mid-size agency in the Best Places to Work in the federal government rankings!

Learn more about this agency

Responsibilities

Our employees gain valuable work experience that provides them with the career boost that they are seeking. We need people like you to help us move the industry forward and continue to shape the future of energy policy.

The Federal Energy Regulatory Commission's role is to oversee various aspects of the energy industry, including transmission of electricity, natural gas and oil. We also analyze proposals to build liquefied natural gas terminals and interstate natural gas pipelines and license hydropower projects. To help support the modernization of the electric system here in the U.S., we are focusing on issues associated with a smarter grid. Join us and help make a difference!

This position is located in the Division of IT Operations, within the Chief Information Office (CIO). The CIO developes, coordinates, and maintains Commission-wide strategic and business information technology (IT) plans, develops the IT enterprise architecture, and ensures that all IT initiatives support all aspects of the Commission business plan and are compliant with the Office of Management and Budget (OMB) directives

Major Duties for the IT Specialist:

• Oversees and directs the design and implementation of FERC's local and wide area networks and data communication services and data center operations. To include the preparation and maintenance of detailed design diagrams of all network levels. Plans, designs, engineers, troubleshoots, procures, installs, optimizes, decommissions, and operates network, servers, operating system software and peripheral network infrastructure equipment.
• Applies experience and advanced technical knowledge applicable to his/her discipline to accomplish assignments.
• Provides accurate and timely updates to leadership and the team.
• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
• Manage technical and service contracts and coinciding budgetary elements.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• Must be a U.S. Citizen.
• Must meet specialized experience.
• Must provide most recent SF-50 containing grade/step information.
• Successfully complete a background investigation.
• Some travel may be required.

Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy. You must meet time-in-grade requirements within 30 days of the closing date of this announcement. All required documents must be received by the closing of this announcement. For this vacancy you must submit a copy of your most recent SF-50 showing your current grade level. If you do not submit a required document (e.g. most recent SF-50, transcripts, etc.), your application will be considered incomplete and you will not receive further consideration. FERC employees must submit all the required documentation to include the SF-50 and transcripts (if appropriate).

The Federal Energy Regulatory Commission participates in the USCIS Electronic Employment Eligibility Verification Program ( E-Verify ). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify .

Qualifications

This position is included in the bargaining unit.

More than one selection for similar positions may be made from this announcement and the program office for that selection may vary. By applying, you agree to have your application shared with any interested selecting official(s).

Please note - only your resume and cover letter will be forwarded to the selecting official.

In order to meet the minimum requirements for this position, you must have one year of specialized experience at the GS-12 level. Specialized Experience is defined as: Experience managing IT infrastructure projects including Cisco network device implementation, VMware 5.5, SAN/NAS storage, and Configuration Management.

Education

OPM Education Requirement: IT Specialist

LEAVE IF EDUCATION POSITIVE: TRANSCRIPTS ARE REQUIRED FOR THIS POSITION. FAILURE TO SUBMIT TRANSCRIPTS AT TIME OF APPLICATION WILL RESULT IN YOUR APPLICATION BEING INCOMPLETE AND YOU WILL NOT RECEIVE FURTHER CONSIDERATION.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/international/usnei/us/workrecog.doc . You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

Additional information

FERC is ranked number one among mid-size agencies in the Partnership for Public Service's Best Places to Work in the Federal Government rankings. We are also ranked number 1 in Work/Life Balance for the sixth year in a row. As a leader in Work/Life Balance FERC is proud to offer telework flexibilities in accordance with agency policy. Telework is not guaranteed and is offered on a case-by-case basis. FERC does not currently have any 100 percent telework positions.

You must submit all required information by the closing date. If materials are not received, your resume will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. The materials you send with your resume will not be returned. If you are selected at a grade lower than the highest shown in this listing, you will be placed under a career development plan and can be non-competitively promoted when you successfully complete the requirements for the higher grade. Relocation expenses will not be paid.

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. Please use the following link for additional information: Ctrl+Click or tap to follow the link" href="https://hru.gov/Studio_Recruitment/tools/Mythbuster_on_Federal_Hiring_Policies.pdf">Mythbusters of Federal Hiring Policies .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume to ensure you meet the basic qualification requirements. Your resume must address the knowledge, skills, and abilities listed in the Qualifications Section. Your resume should clearly show possession of these competencies. The ideal candidate will possess the following:

• Knowledge of IT infrastructure operations and maintenance, data center operations, Disaster Recovery, System Life Cycle Maintenance, and Knowledge of contract management (COR).
• Knowledge and experience in IT Infrastructure technologies and the ability to implement as well as manage them throughout the life cycle.
• Ability to effectively communicate in writing, orally, and presenting information to leadership via various methods of communication.
• Skills to include working with the customer to determine and issues or requirements. Be able to understand and articulate complex issues to customers, leadership, and team members in an understandable manner.
• Knowledge of Contract and Budget Management experience to include COR duties, budget formulation, and management of current and future initiatives.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or will not receive the special consideration, e.g. Vet's Preference, for which you may be eligible).

CURRENT FEDERAL EMPLOYEES: Documentation Relating to Your Federal Employment- Submit an SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".) If you are currently on a Veterans Recruitment Appointment (VRA), submit an SF-50 showing that. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, you must submit an additional SF-50 showing this grade in order to receive credit. (FERC EMPLOYEES ARE ALSO REQUIRED to submit any SF-50 which documents the experience with another organization other than FERC).

SPECIAL HIRING AUTHORITIES DOCUMENTATION: If you are applying under a special hiring authority, submit a copy of proof of your eligibility.

VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA) DOCUMENTATION: If you are applying under the Veterans Employment Opportunities Act (VEOA), you must submit a copy of your Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-Point Veteran Preference, SF-15; along with official VA letter and any other required documentation listed on the back of the SF-15 form. An SF-15 may be found here.

CTAP/ICTAP PRIORITY PROVISIONS: Current or former Federal employees who are or were on career or career conditional appointments may have special priority selection rights under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP). To receive this consideration, applicants must be "Well Qualified" for the position to which they are applying. You will need to provide the Federal Agency Name and date of your Reduction in Force notice, what your most recent performance rating was and your position, grade level and duty location of your last SF-50. At time of appointment, you will be required to provide a copy of agency Reduction in Force notice, a copy of most recent performance rating and a copy of most recent SF-50. You must provide a statement of eligibility at the point of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.