Recreation Assistant

Naval Base, Virginia
Oct 14, 2020
Oct 19, 2020
Full Time


This position is located at Naval Station Norfolk, Liberty department in Norfolk, Va.
Learn more about this agency


Administrative Support (includes but not limited to):
    • Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
    • Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.
    • Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe.
    • Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
    • Oversees the sale of retail items associated with activities.
    • Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
    • Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
    • Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to):
    • Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.
    • Conducts instructional classes in the assigned recreational area.
    • Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
    • Demonstrates procedures common to the activities and instructs in the use of related equipment.
    • Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
    • Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to):
    • Ensures facility and sporting fields are open and/or closed at the posted time.
    • Monitors and checks the security of premises.
    • Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
    • Ensures athletic playing surfaces are properly maintained, safe, and ready for play.
    • Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).
    • Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.
    • Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
  • You must be at least 18 years of age with a high school diploma or equivalent Unit
  • Must provide proof of U.S. Citizenship or U.S. National


Specialized experience must demonstrate the following:

Specialized experience must demonstrate the following:
    • Knowledge of MWR policies, rules, and regulations involving the work area.
    • Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
    • Knowledge of cash handling procedures.
    • Knowledge of basic fitness, aquatics and sports principles.
    • Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
    • Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
    • Skill and ability to provide fitness, aquatics and sports training or orientation.
    • Ability to competently and independently carry out day to day recreation operations.
    • Ability to develop and effectively deliver presentations and/or training.
    • Ability to communicate effectively both orally and in writing.


Works under direct supervision of the Fitness and/or Sports, Aquatics Program Managers or Fitness Facility and Maintenance Manager. Incumbent uses initiative in completing daily/routine assignments and receives general guidance and supervision. Supervisor provides advice and guidance regarding special problems or unusual situations.


Guidelines consist of Navy Fitness, Sports & Aquatics Support program standards, departmental policies, regulations and Standard Operating Procedures (SOPs), and augmented regulations and procedures issued at local level. Generally accepted procedures found in the fitness, aquatics or sports industry and adopted by reputable organizations are also used.


Work consists of providing physical fitness information for the physiological needs of each customer and or command in addition to ensuring operational efficiency in the recreation/aquatics facility during the incumbent's assigned shift, requiring the completion of multiple tasks simultaneously. The development and implementation of fitness classes must be unique and proper progression and specificity must be applied. Incumbent interacts with a wide variety of patrons who seek physical fitness recommendations; consequently, incumbent must stay up to date on basic information pertaining to the Fitness, Sports, and Aquatics Departments and should actively promote programs and MWR events.


Work involves performance of specific routine operations that include few tasks or procedures, but which may have a significant impact on the well-being of patrons and staff. Incumbent is responsible for applying program policies and procedures to a considerable variety of customary problems, questions and situations that are typical of the activities, services and operations of a recreation/aquatics program. Duties performed contribute directly to the military community's readiness, physical fitness, morale, and quality of life.

Incumbent promotes physical fitness and healthful living, which has a positive influence in improving the morale, physical and mental well-being of all customers.


Contacts are with all levels of active-duty personnel, retired military, family members, Command Fitness Leaders, recreation co-workers, staff workers, Department of Defense (DoD) officials, Command officials, security, police, and the civilian community, including vendors, contractors, and local organizations, DoD civilians, MWR personnel, environmental and health inspectors, maintenance personnel, and facility patrons.


The purpose of contacts is to plan, implement, and administer Recreation, Sports and Aquatics Programs; motivate participants; arrange staff assistance; resolve problems; enforce policies and procedures; provide customer service; increase participation; and promote quality of life programs.


Work includes extended hours of sitting and standing. Exercise demonstrations and/or prolonged hours may be required. Must have the ability to perform moderately strenuous physical labor, lifting objects weighing up to 45 pounds unassisted and heavier weight with assistance.


The recreation activities overall involve everyday risks or discomforts which require normal safety precautions typical of the recreation specialty. There will be periods of time when the employee participates in a specific activity (e.g. leading physical training, moving equipment, carrying aquatics equipment, etc.) that will require special safety precautions. Facilities may be subjected to varying conditions (e.g., variable weather conditions, variable temperatures, humidity, etc.)

Must have or be able to obtain and maintain the following certification within 30 days of hire:
    • Cardiopulmonary Resuscitation and First Aid Certification

Must have or be able to obtain and maintain the following certifications within 90 days of hire:
    • Automated External Defibrillator Certification
    • Blood-borne Pathogen Certification
    • Navy Basic Fitness Certification Occasional travel of less than 10% may be required.

Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.


Additional information

We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Salary is dependent on experience and/or education.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@ to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

USAJobs Resume

Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.

If claiming Veteran's Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.

If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.

If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.

If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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