Program Manager

Washington, D.C
Oct 14, 2020
Oct 21, 2020
Full Time


The Civil Rights Division (CRT) is a key component of the Department of Justice and fulfills a critical mission in upholding the civil and constitutional rights of all individuals, including some of the most vulnerable members of our society. This position is located in the Professional Development Office, the CRT organization that is primarily responsible for providing training and professional development opportunities to staff throughout CRT.
Learn more about this agency


  • Will oversee the CRT professional development program for Professional and Administrative Support Staff (PASS), and plan, manage and execute recruitment, training and development of CRT's Centrally Assigned Paralegal Support (CAPS) program.
  • Other duties include but are not limited to the following:
  • Designs, develops and implements training, mentoring, and professional development opportunities for PASS staff.
  • Manages all aspects of the CRT CAPS program, including recruiting, hiring, training, assigning, and rating CAPS personnel.
  • Coordinates participation in career fairs and recruitment events at colleges and universities to highlight entry level employment opportunities with an organization and attract a diverse pool of high caliber applicants.
  • Assess the effectiveness of programs by conducting interviews, developing survey instruments, organizing focus groups, and implementing similar assessment tools.
  • Design and implement comprehensive initial training for new hires to cover a wide array of administrative, technical and paralegal responsibilities.
  • Design and implement ongoing and one-time training programs for PASS employees involving the use of internal resources, as well as outside vendors when necessary.
  • Ensures that CRT has a robust mentoring program for all staff, and directly provides mentoring and coaching to CRT PASS employees.

Travel Required

Occasional travel - You may be expected to travel occasionally for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a U.S. Citizen or National.
  • Must pass a pre-employment security investigation and drug screening.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see
  • May require completion of one-year probationary period.
  • Must be a current Department of Justice Employee and must meet applicable time-in-grade requirements (52 weeks at the next lower grade level) for consideration.
  • You must meet all qualifications requirements by the closing date of this announcement. Only experience and education obtained by the closing date of this announcement will be considered.


TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying:

To be qualified for the GS-14 level, applicants must have at least one year of specialized experience equivalent to the GS-13 level in the Federal service that included: 1) identifying training needs or problems and recommending solutions for a professional development program; 2) facilitating training using internally developed or purchased training materials; and 3) developing plans, goals, and objectives for the implementation and administration of professional development programs. (Must be reflected in resume.)

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).


This job does not have an education qualification requirement.

Additional information

This position is open to Current DOJ Employees in the Competitive Service with Career or Career Conditional Tenure. Your SF-50 must reflect current employment with DOJ and career/career-conditional tenure (Tenure field is 1 or 2); AND status in the competitive service (Position Occupied field is 1).

Selective Service Information:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
  • Administration and Management
  • Managing Human Resources
  • Planning and Evaluating

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and have a final assessment score of 85 or better. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at:

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume
2. A completed Assessment Questionnaire
3. SF-50: Notification of Personnel Action (SF-50) showing proof of status with DOJ. This must include your position, title, series, grade, step, tenure, type of service (competitive or excepted), career status (career or career conditional), the highest full performance level (FPL or highest promotion potential) of held position(s), and time-in-grade eligibility. You may need to submit more than one SF-50. No award SF-50 will be accepted.
4. Performance Appraisal:
Current Federal employees - If you are applying as a competitive merit promotion candidate you must submit a recent completed and signed annual performance appraisal. Applicants with current Federal status are required to submit their most recently completed annual performance appraisal (dated within the past 18 months) which identifies the employee's official rating of record, signed by the supervisor, or a statement advising why the performance appraisal is unavailable. A performance plan is not an acceptable substitute. If the applicant fails to provide a copy of the performance appraisal, or a statement advising why it is unavailable, the applicant will be removed from further consideration.
5. Other supporting documents:
- Any certifications as required under the Qualifications section
- Any other supporting documentation required for verification as described in the announcement.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Note: Multiple selections may be made from this announcement. Salaries above are an approximation. Recruitment incentive may be authorized.

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