Unemployment Insurance Program Specialist

Employer
USAJobs
Location
District of Columbia, D.C
Posted
Oct 13, 2020
Closes
Oct 20, 2020
Function
Program Manager
Hours
Full Time
Duties

Summary

This position is located in the Employment and Training Administration, Office of Unemployment Insurance, Division of Unemployment Insurance Operations.

This position is inside the bargaining unit.

Learn more about this agency

Responsibilities

As a recognized authority and expert in Unemployment Insurance (UI) Tax programs, the incumbent performs the following duties:
  • Provide authoritative advice and consultation to ETA officials and customers;
  • Recommend new approaches and alternatives to address current or anticipated problems;
  • Negotiate acceptable agreements to resolve conflicts and controversial disputes and elicit support of program officials, customers and other concerned parties;
  • Develop guideline, technical assistance, and training and develops and applies new methods and techniques to solve problems and create needed innovations;
  • Study new and proposed legislation and regulations to determine impact on the UI program and develop guidance for states, as appropriate;
  • Analyzes and evaluates the administrative aspects of substantive, mission-oriented programs administered by key organizations within the agency;
  • Develop new ways to resolve problems in meeting established goals, measures, and objectives related to the program effectiveness; and
  • Make recommendations that may serve as the basis for new systems, legislation, regulations, or programs.
  • Performs other related duties as assigned.


Travel Required

Occasional travel - Infrequent 5% or less

Supervisory status
No

Promotion Potential
13 - The full performance level is a GS-13.

Requirements

Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.


Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

Qualifications

Individual Occupational Requirement

This position has an Individual Occupational Requirement (IOR), that must be met in addition to meeting the specialized experience.

Education

Undergraduate Education: Major study -- economics, industrial relations, laws, sociology, political science, public administration, or other related fields. Courses in statistics or mathematics applicable to the social sciences are creditable up to a maximum of 12 semester hours.

Graduate Education: Major study -- one or a combination of the social sciences that included social science research methodology and techniques, and provided a knowledge of the history, concepts, methods, and techniques of social insurance and/or the social and economic conditions under which social insurance programs operate.

OR

Specialized Experience (for position above GS-5): Experience related to social insurance. This includes experience applying statistics or mathematics to the social insurance field. Specialized experience must have demonstrated:
  • A knowledge of current social and economic conditions under which social insurance programs operate, and the principles of Federal/State/local relationships;
  • The ability to extend and modify existing techniques and methods or to develop new ones to identify, isolate, and resolve special problems; and
  • The ability to develop effective collaborative relationships with personnel in other fields and with groups having conflicting objectives.

Qualifying specialized experience may have been gained through work in the following or similar types of programs: unemployment insurance; old-age and survivors' insurance; workers' compensation; disability compensation; or other public or private programs covering common social insurance risks.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

In addition to the above, applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service.

Specialized experience must demonstrate experience in: performing UI tax-related work in program operations, such as tasks or functions related to making employer UI coverage determinations, processing, reporting or reconciling UI contribution operations, field audit functions, and performing reviews of state UI Tax Performance Systems; consulting with and advising state agencies, employer organizations, labor organizations, or other employer groups on unemployment insurance (UI) tax programs; analyzing and interpreting laws, policies, or UI Contributions Report data sufficient to develop and conduct training sessions, meetings, and conferences related to UI tax matters.

Education

No education requirements at the GS-13 level.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

1. Program Knowledge - Knowledge of the Unemployment Insurance (UI) program, to include UI tax and benefit operations.

2. Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

3. Oral and Written Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; writes in a clear, concise, organized, and convincing manner for the intended audience.

4. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP/CTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty ). Without this documentation, you will not receive veteran's preference. For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx

- Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

- Unofficial Transcript(s) (in English) - submit if using education as a basis for qualifying for this position. If so, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, PHD, etc). If specific course work is required to qualify, you must supply transcripts from each academic institution in which the required courses were taken in order to receive credit.

You may upload your transcript(s) as one document (3 MB size limit). If over 3 MB, please submit via fax feature.

OFFICIAL Transcripts MUST BE RECEIVED prior to selection and report date. Reference the "Education Section" for College Transcript and Evaluation of Foreign Education.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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