Senior Stakeholder Advisor

Arlington, Virginia
Oct 13, 2020
Oct 20, 2020
Full Time


This position is located in the Stakeholder Engagement Division (SED) within the Cybersecurity and Infrastructure Security Agency (CISA). SED develops strategic and collaborative partnerships to broaden CISA's influence and improves our coordination and integration of stakeholder relationships. SED implements and communicates engagement priorities, governance, processes, standards of practice, performance management, and analytics to facilitate an enterprise stakeholder engagement approach.
Learn more about this agency


The Senior Stakeholder Advisor is responsible for identifying emerging trends relevant to CISA's priority stakeholders and ensuring that all CISA programs, products, and services are optimally designed and delivered to achieve strategically aligned outcomes.

Specific responsibilities include:
  • Assists the SED Assistant Director in promoting cybersecurity, infrastructure security, and emergency communications improvements across key critical infrastructure sectors while coordinating with subject matter experts (SMEs) within the eight DHS-led critical infrastructure sectors, other government agencies, industry, academia, and nongovernment organizations to determine and document emerging trends and gaps.
  • Serves as the SME for stakeholder analytics, trend analysis, and recommendations.
  • Develops assessment strategies for determining risks and gaps in existing CISA programs and service; designs new methods for measuring and improving operational effectiveness and productivity while providing recommendations to CISA leadership on priority issues.
  • Serves as a principal liaison for senior executives to assess the impact of key changes in the policy environment and actively promotes the Agency's mission. Interacts with key business partners to provide insight at the program level, highlighting interdependencies and opportunities for efficiency while reporting and identifying emerging trends relevant
    to CISA's priority customers.
  • Develops and utilizes methods to identify opportunities to drive systemic change by catalyzing "force multiplying" initiatives such as grants, synergistic partnerships, innovative approaches, and regulatory alignment necessary at the Division, leadership, and workforce levels to collaborate through knowledge and information sharing.
  • Establishes strong working relationship with all key DHS partners and ensures that service requirements are documented and satisfied, which includes ensuring processes are optimally aligned, while collaborating with CISA regional and headquarters-based staff.
  • Develops, delivers, integrates, and advocates policies for the evaluation of emerging cross-sector risk.

Travel Required

50% or less - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • Selective Service - males born after 12/31/59 must be registered or exempt from Selective Service see
  • Filing of OGE 278 - Public Financial Disclosure.
  • You must be able to obtain and maintain a Top Secret (SCI) security clearance.
  • One-year probationary period may be required.
  • You must submit to a drug test and receive a negative test result prior to appointment to this position.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
  • Relocation expenses are not authorized. Other recruitment incentives may be authorized.
  • This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
  • All employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
  • This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable).


Specialized Experience: To meet the minimum qualifications for this position, candidates must possess specialized experience at a senior level which demonstrates ability to perform the duties of the position, including progressively responsible experience directly related to the skills and abilities outlined under the Mandatory Technical Qualifications (TQs) listed below.

Specialized experience includes but is not limited to working complex homeland security-related issues with senior officials
from all branches and levels of government and with other private sector and critical infrastructure key resource owners, operators, and other stakeholders; promoting cybersecurity, infrastructure security, and emergency communications improvements across key critical infrastructure sectors to determine and document emerging trends and gaps. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector or nongovernmental organizations.

Technical Qualifications (TQs) - Mandatory; your resume (5-page limit) and required TQ narrative (6-page limit) must clearly show that you possess the following TQs:

TQ 1. Ability to effectively work complex homeland security-related issues with senior officials from all branches and levels of
government and with other private sector and critical infrastructure key resource owners, operators, and other stakeholders.

TQ 2. Experience in directing and supporting large-scale public, private sector and critical infrastructure/ key risk management
(including information sharing mechanisms, strategic planning, and execution of complex operations) and preparedness,
protection and recovery programs, involving multiple organizations.

TQ 3. Experience in recommending assessment strategies for determining gaps and identifying risks in existing programs and
developing policies for the evaluation of emerging cross sector trends to improve current operations and/or develop future

Qualifications Must Be Met

You must submit your resume which is limited to 5 pages and must clearly and concisely document specialized experience and support your responses to the vacancy questionnaire. Mandatory Technical Qualifications narrative (6-page limit) is also required.

The qualification requirements listed above must be met by the closing date of this announcement. Substitution of education in lieu of specialized experience may not be used for this grade level.


This job does not have an education qualification requirement.

Additional information

This position is at the full performance level.

This is a non-supervisory position.

Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

To learn more about Senior-Level positions in the Federal Government, visit OPM's website at

Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to:

For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.

For Non-competitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4).Interchange Agreement possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links below.
Peace Corps / VISTA volunteers
, persons with disabilities
Interchange Agreement

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and responses to the Assessment Questionnaire are an integral part of the process for determining your basic and specialized qualifications for the position. Responses that are not clearly supported by your resume will eliminate you from consideration.
  • Application packages will be reviewed for completeness. Incomplete or late packages will not receive further consideration.
  • Basic qualifications review. Your resume and questionnaire will be reviewed to ensure that you meet the Specialized Experience and mandatory technical qualifications requirement. If you do not meet this requirement, you may not receive further consideration.
  • If it is determined that you meet the basic qualifications for the position, your application package will be further evaluated by a rating and ranking panel, and highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
All information concerning qualifications is subject to investigation. You should expect that we will verify performance, suitability, security information and take that information into account in making employment offers. False representation may be grounds for non-consideration, non-selection, and/or appropriate disciplinary action.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are best qualified based. Qualifications will be based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Non-competitive and Special Hiring Authorities procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume, supporting documentation submitted and their responses to the assessment questionnaire.

If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Assessment Questionnaire, click

This agency uses Category Rating Procedures. Under Delegated Examining (All U.S. Citizens), we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:
  • Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  • Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
  • Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
National security

Required Documents

1. REQUIRED Your resume (5-page limit) - it must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. IF YOU EXCEED THESE LIMITS, YOU WILL NOT BE CONSIDERED. It is recommended that you include the following information:
  • Full name, mailing address, and day and evening telephone numbers
  • Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
  • Information about your paid and nonpaid work experience related to this position including:
    • Job title (include series and grade if Federal job)
    • Duties and accomplishments
    • Employer's name and address
    • Supervisor's name and phone number
    • Starting and ending dates of employment (month and year)
    • Salary
    • Indicate if we may contact your current supervisor
    • Information about honors, awards, and special accomplishments
2. REQUIRED Your Mandatory Technical Qualifications Narrative (6-page limit) - A narrative statement addressing each of the Mandatory Technical Qualifications. Each technical qualification must be addressed separately. Narrative statements must not exceed 2 pages for each individual technical qualification(s);may not exceed 6 pages in its totality. IF YOU EXCEED THESE LIMITS, YOU WILL NOT BE CONSIDERED.

3. Other supporting documents ( only submit if applicable ):
    Are you a current or former federal employee? Submit a copy of your SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc. Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
    • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
    • A copy of your latest performance appraisal including your rating; and
    • Any documentation from your agency that shows your current promotion potential.
    Are you eligible for a special noncompetitive hiring authority (e.g., Schedule A Disability, Peace Corps, Former Overseas Employees, etc.)? Submit documentation of proof that supports your eligibility under a special hiring authority. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; and
    • Beginning and ending dates of appointment.
    You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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