Executive Director, Quality Safety & Analytics

Location
Washington, District of Columbia-Washington
Posted
Oct 10, 2020
Closes
Oct 29, 2020
Ref
200001WL
Industry
Healthcare
Hours
Full Time
This key position at Children's National will work under the direction of the Chief Quality and Safety Officer and will be accountable for quality, safety, and analytics, as tools utilized to accomplish the highest level quality of care and safety to our patients. The Executive Director will supervise and manage their teams in partnering with stakeholders within Children's National. Focus will be placed on using influence to drive change. The Executive Director will also work to develop relationships external to the organization to ensure Children's National is a thought leader and deeply involved with collaboratives, etc. which provide further value to our patients and community.

Qualifications

Minimum Education
Bachelor's Degree (Required)
Master's Degree (Preferred)

Minimum Work Experience
7 years r elated and progressive experience; health care experience preferred (Required)
2 years minimum supervisory experience (Required)

Required Skills/Knowledge
Proficient in MS Office Suite; excellent interpersonal relationship skills; excellent oral and written communication skills; understanding of adult learning concepts and demonstrated success in educating groups.
Advanced training in QI methodology.
Understanding and experience of data registries and data surveys (e.g. STS, PC4, Leapfrog, USNWR, etc.).
National reputation and contributions to quality, safety, and/or data analytics.
Experience in a pediatric peer institution.
Demonstrated success in managing projects and leading teams.
Ability to work independently with little supervision required.

Functional Accountabilities

Program Development and Implementation / Leadership
1. Develops, directs, implements and evaluates services, programs, policies and procedures, and performance standards to achieve departmental goals
2. Is the liaison between quality/safety and the management via various venues, committees, and meetings. Ensures the appropriate meetings, etc. are staffed by the respective team members and that the agendas and findings from the meetings drive the quality agenda.
3. Reports to committees, boards, and external agencies regarding quality and safety.

Performance Improvement / Quality / Safety
1. Partners with the Chief Quality and Safety Officer to identify opportunities for improvements and using data analytics partners with the micro-system leaders to drive quality and safety improvements
2. Implements the organization's Quality Plan to improve and advance quality, including oversight for the nursing quality program. Updates the Quality Plan annually.
3. Fosters, monitors, and implements the concepts of Quality Improvement/Safety using Data Analytics. Provides consultation and education to medical and management staff on performance improvement/quality/safety methods and initiatives ensuring data analytics is at the core of the work.
4. In collaboration with Risk Management, implements the process for cause analysis on serious and other adverse events and ensures follow-up as necessary

Outcomes
1. Serves as a resource on quality indicators, best practices, national quality initiatives, and other quality indicators to drive outcomes.
2. Directs improvement through use of a data driven approach.
3. Ensures the use and alignment of data analytics across the organization for quality and safety.
e. Promotes the expansion of the clinical pathway process to improve patient outcomes.

Organizational Commitment/Identification

1. Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

1. Use resources efficiently
2. Search for less costly ways of doing things

Safety

1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Children's National Health System is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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