Program Manager, VMI Program - SCM

Location
MD
Posted
Oct 09, 2020
Closes
Oct 31, 2020
Ref
200666
Hours
Full Time
Are you looking for an opportunity to join the management team of the mobility provider of choice in the region and employer of choice in the industry? The Washington Metropolitan Area Transit Authority (WMATA), Supply Chain Management (SCM) department is seeking a Vendor Managed Inventory, Program Manager to implement and manage WMATA's Vendor Managed Inventory (VMI) program and VMI contract management.



The Program Manager, Vendor Managed Inventory (VMI) Program is responsible for planning, implementing and managing the day-to-day operations of the WMATA's Vendor Managed Inventory (VMI) program in support of the Chief Operating Officer's departments. The program manager plans, coordinates, directs, procures, implements and monitors all VMI functions in accordance with Supply Chain Management's strategic plan. The incumbent collaborates with operations counterparts and supply chain warehouse and planning team to streamline the business process and prepare the distribution center for the success of VMI program. The incumbent is also responsible for VMI vendor performance and contract administration and compliance.



The incumbent will play a key role in forging partnerships within and across the organization to ensure the strategy and goals are being met in support of the overall initiatives of the department.

Minimum Qualifications

Education

Bachelor's Degree in Supply Chain Management, Business, Finance, or related field

Experience

  • Minimum of nine (9) years of diversified experience in all facets of supply chain management, to include
  • at least three (3) years in warehousing and logistics environment,
  • two (2) years of Vendor managed inventory program management and
  • a minimum of three (3) years in a supervisory management capacity

Certification/Licensure
  • N/A

Preferred

  • Master's Degree in Supply Chain Management, Business, Finance, or related field


Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Summary

The is responsible for planning, implementing and managing the day-to-day operations of the Authority's Vendor Managed Inventory (VMI) program in support of the Chief Operating Officer's departments. The incumbent plans, coordinates, directs, procures, implements and monitors all VMI functions in accordance with Supply Chain Management's strategic plan. The incumbent collaborates with operations counterparts and supply chain warehouse and planning team to streamline the business process and prepare the distribution center for the success of VMI program. The incumbent is also responsible for VMI vendor performance and contract administration and compliance.

ESSENTIAL FUNCTIONS
  • Provides overall direction, coordination, and monitoring of Vendor Managed Inventory program including, the development of standard operating procedures, identification and enforcement of safety regulations required for the VMI program within the warehouse and the implementation of programs to ensure the safety and optimal performance of the workforce. Implements enterprise-wide vendor management methods, governance standards, processes and metrics for monitoring vendor performance against defined Service Level Agreement (SLA). Leads management meetings comprised of operations managers and supervisors to obtain feedback on the Vendor Oversight Program, vendor risks, and performance monitoring activities.
  • Implement VMI oversight and performance management measures, key performance indicators (KPIs) and performance metrics. Leads stock and non-stock parts induction into the VMI program to accomplish SCM strategic goals. Monitors vendor performance on contract status, cost effectiveness of contract, and oversees the end-to-end contracting activities to support operation's needs. Provides ongoing input to the supply chain warehouse and planning team on VMI program progress.
  • Leads the development and creation of a short, medium, and long-term VMI strategy to meet SCM goals and support operations maintenance requirements. Facilitates participation from multiple internal stakeholders including Legal, Compliance, Risk, Operations Services Departments, Supply Chain Planning and Analytics, Budget, and Office of Procurement & Materials. Reports on VMI program performance and contract management updates to SCM leadership.
  • Leads VMI transition program with the objective of transitioning new or additional scope of equipment/services into a new or existing relationship. Produces and communicates transition milestones and issues/risks status to key stakeholders. Serves as vendor management oversight champion by communicating the benefits and value of VMI Program in various forums.
  • Investigates and performs root cause analysis of customer complaints or service issues and implements corrective actions to prevent reoccurrence. Provides responses and resolutions to departments and/or individual personnel as required. Ensures financial obligations to vendors are met in accordance with contractual agreements by executing prompt payment procedures for contractor payment requests and reconciling all billing and payment discrepancies. Ensures timely and accurate invoicing and payment processing in collaboration with accounting and budget office.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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