Duties

Summary

The USPS OIG is seeking a highly qualified applicant to fill our Network Operations (NetOps) Senior Engineer position within the Office of Chief Information Officer in Arlington, VA. The successful candidate will be responsible for network operations, direction, and strategy for agency-wide network technology solutions, operations, and maintenance within the network and tele-communication environments.
Learn more about this agency

Responsibilities

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 10/07/2020 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary range for this position is $121,316.00 - $157,709.00. The salary figures include locality pay.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

• Responsible for the day-to-day operations and maintenance of the agency's networking infrastructure.
• Plans, organizes, and conducts research on complex infrastructure and client support issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.
• Assures implementation by working with staff on the goals and objectives of agency-wide programs, implements established goals and objectives, assesses measures that evaluate performance, and makes recommendations for program improvement.
• Identifies and resolves unique issues where no policy exists, recommending innovative actions to address new needs and/or issues.
• Provides reports to IT management regarding network system performance, utilization, and compliance.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• Must be a U.S. citizen
• Must be able to pass a drug screening and physical examination
• Must be able to pass a background investigation and obtain and maintain moderate background investigation security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• Bachelor's Degree from an accredited college or university

AND

• At least 10 years of professional technology support experience that includes specialized experience in supporting enterprise infrastructure.

AND

• At least 5 years in a senior technical position. Specialized experience is described as experience planning and implementing the integration of network infrastructure data, voice and video systems; diagnosing and resolving network problems/issues; network security and configuring and maintaining data/voice/video system requirements and specifications.

AND

• At least 5 years of specialized experience in network engineer with project design, implementation, and maintenance experience. Must be able to demonstrate ability to work independently to complete complex tasks and well as lead a group of engineers to work issues.

DESIRABLE QUALIFICATIONS

• Current Industry Certifications in one or more of the following: Cisco (CCNA, CCNP, CCIE), Microsoft (MCSE, MCP), Information Security (CISSP)

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

• Direct experience with ALL of the following: Transmission Control Protocol (TCP), OSPF, BGP, EIGRP, VRF, VDC, LISP, Dot1Q, VTP, STP, VLAN, Etherchannel, Port-channel, LACP, RSTP, Port Security 802.1x, NTP, GRE, GetVPN, NAT-T, RADIUS, ACL's, 802.11b/g/n/ac, LWAPP, VRF, Internet Protocol (IP), Multi-protocol Label Switching (MPLS), Ethernet, Gigabit Ethernet, Domain Name Service (DNS), Dynamic Host Control Protocol (DHCP), Remote Desktop Protocol (RDP), Secure Sockets Layer (SSL), Call Center Technologies, Session Initiated Protocol (SIP) and Video (H.323) and Internet Protocol Security (IPsec).
• Extensive knowledge of Wireless Networks on Meraki, ArubaOS, Airwave, RAP, PAPI, Mobility and WLAN Security. Must have direct design, operational and implementation experience.
• Direct experience with DNS/DHCP/IPAM systems such as Bluecat or InfoBlox
• Expertise in Statseeker and SolarWinds network monitoring and management tools, techniques, best practices, and other technologies in an enterprise, multi-location environment.
• Direct experience with firewall configuration and management such as Palo Alto, Sonicwall, and Fortinet.
• Demonstrated experience with architecture and design, network modernization and operation, network management systems, change control/configuration, technology security practices and vendor management.
• Demonstrated problem solving skills and a consistent record of on-time delivery and customer service to include project planning, budgeting, scheduling, resource management, effective time management, documentation, and organization skills.
• Ability to communicate effectively, both orally and in writing, to express and present ideas clearly and concisely.

You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:

Health, Dental, Vision, Life and Long Term Care Insurances with Flexible Spending options.

For more information about these programs visit www.opm.gov/insure.

Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.

Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays. In addition to 10 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions

Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case by case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Required Documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 2020-85-10918713-PC, by closing date 10/07/2020.

1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document).

2. UPLOAD SUPPORTING DOCUMENTS which may include:

Certificates or Licenses, if applicable. Upload and save as "Other" document. Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document") Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
• SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.