Assistant Superintendent, Operations Control Center (OCC)

Washington D.C
Sep 28, 2020
Oct 14, 2020
Full Time
Minimum Qualifications:

Graduation from college with a bachelors degree in transportation, management or a related field. A minimum of five years work experience in a transportation operations or related field, with a minimum of three years of supervisory experience in a Rail Transit operational environment is preferred, but, not necessary. Experience in administrative procedures, i.e., budget, cost control, payroll, interviewing, conducting investigations, report writing, etc.

For WMATA applicants: Demonstrated above satisfactory performance in present position (e.g., an overall evaluation of satisfactory or above with no performance categories at the below satisfactory level and at least five at the above satisfactory level, or its equivalent, for the past two rating periods); demonstrated above satisfactory attendance record and successful completion of job related examinations, to include written and/or interview components.

For external applicants: Must demonstrate satisfactory completion of a supervisory training program either through their former employer or through an educational curriculum. Demonstrated above satisfactory performance in present position, demonstrated above satisfactory attendance record and successful completion of job related examinations, to include both written and interview components.

Or, an equivalent combination of education, experience and training may be substituted.Possession of a valid motor vehicle operator permit from the employee's state of residence.

License :

Possession of a valid motor vehicle operator permit from the employee's state of residence.

Medical Group:

Ability to satisfactorily complete the medical examination for this class.

Mission Essential Designation:

In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary/Duties:

This is responsible supervisory, technical and administrative heavy rail operations work. Employee in this class is responsible for directing and controlling, through subordinate supervisors, the day to day activities of train operations (yard, terminals and road) and station operations for a segment of a rail line or the day to day operations of the revenue line from the Operations Control Center (OCC), and for planning and directing the resources required to provide the service to meet established schedule requirements. Under the guidance of the Assistant General Superintendent or General Superintendent, employee implements and modifies operating plans and procedures to ensure that activities are conducted safely and in conformance with accepted practices and guidelines. Employee has latitude for independent judgment and action within the guidelines provided by the Assistant General Superintendent or General Superintendent.

Exercises leadership and supervision over a Rail Transportation division which is composed of operations supervisors, train operators, station managers and depot clerks; or over Central Control and Passenger Operations Supervisors. Provides counsel and guidance of, and renders performance appraisal evaluation of, personnel. Recommends personnel actions such as promotions, demotions and disciplinary actions.

Reviews daily and other operations reports (accidents, violations, complaints, worker's compensation, etc.) to ensure that work is accomplished properly and effectively and within established guidelines. Ensures that the physical plant is maintained, contacting the Office of Facilities Maintenance (FMNT) as appropriate; works with FMNT personnel to plan major facilities maintenance activities. Works with Rail Car Maintenance personnel to ensure that car requirements are met for normal and special events. Coordinates with Rail Systems Maintenance staff to resolve wayside and automatic fare collection equipment problems. Maintains close liaison with other operations and maintenance supervisors in the execution of responsibilities.

Assists and manages budget preparation and execution of assigned functions. Monitors productivity, and establishes specified work standards, goals and objectives to ensure that all activities are accomplished safely, efficiently, economically and in conformance with assigned mission.

Provides Rail Transportation or OCC support for special events, new phase openings, emergencies, contractor activities, testing and any other activities which impact revenue service.

Evaluates and discusses performance with subordinate personnel, recommending commendations or disciplinary action as appropriate. Discusses complaints and grievances (first step) with employees or their representatives in accordance with established collective bargaining agreements and sound human resources practices.

Prepares various reports related to activities and performs related duties as required.

Implements RAIL operating rules, regulations and procedures for Operations Control Center. Enforces safety rules and recommends changes to improve operating and safety procedures. Implements contingency plans and makes changes to scheduled service to minimize service disruptions.

Performs related duties as assigned.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.