Client Services Associate

Location
Chantilly, VA
Posted
Sep 23, 2020
Closes
Sep 29, 2020
Ref
225887
Function
Administrative, Other
Industry
Other
Hours
Full Time
Job Summary/Company:
Sparks Group is currently seeking energized individuals who are interested in Customer Service opportunities located in Chantilly with an innovative marketing firm. If you are interested in being a part of an organization where they offer free lunches on Fridays and the opportunity to work within a fun, upbeat environment, this position is calling for you!
Responsibilities:
  • Answer phone and other communications (chat, email, etc.) in a timely manner
  • Scheduling photo shoots (3D, aerial, video)
  • Assist with technical issues
  • Document all customer interaction in databases
  • Process change orders
  • Route incoming and outgoing inquiries to the correct resource providing great customer service
Qualifications/Background profile:
  • Great communication and listening skills
  • Knowledge of Microsoft Office Suite
  • Knowledge of computer systems
  • Interest in design and creative industry is a plus
  • Familiarity with Salesforce and/or InDesign is highly preferred
  • Ability to work independently and with teams

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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