Supervisory Program Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 26, 2020
Closes
Sep 30, 2020
Function
Program Manager
Hours
Full Time
Duties

Summary

This position is located in the Employee Resources Management and Planning Division, Organizational Management Directorate, Library Collections and Services Group.

The position description number for this position is 354821.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a supervisory, non-bargaining unit position.

Learn more about this agency

Responsibilities

Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepare schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers' performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances.

Manages and coordinates the functional areas of staffing and recruitment, position management, classification, performance management planning, reorganization implementation, personnel actions, and telework for LCSG. Applies expert knowledge and guidance in resolving complex problems or issues that affect these functional areas and applies the theories, policies, concepts, principles, and practices of these areas. Applies innovative human resources approaches and best practices to the evaluation of current and proposed programs, policies, processes, and operations. Oversees the development of processes, systems, and methods for tracking, managing, and reporting human resources activities and information. Responds to and resolves any complaints related to human resources administration in LCSG. Keeps managers and supervisors informed of potential problem areas requiring their attention, and identifies new and emerging issues that may present strategic opportunities for LCSG in the area of human resources management. Manages the content, including revisions and updates, in the LCSG service catalog. Oversees and assigns workloads relating to reviewing and approving personnel actions, vacancy requests, and telework applications for all of LCSG.

Provides advice, guidance, and leadership on broad projects and programs that have a major impact on LCSG's policies and procedures including those that are initiated and implemented by the Human Capital Directorate (HCD) and other infrastructure offices within the Library. Ensures the implementation of policies, guidelines, and procedures for the development and evaluation of a hiring timeline that meets the overall needs of LCSG. Plans and determines the approach to be taken or the methodology to be used for most work assignments. Provides expert technical advice and counsel to LCSG program managers and other key agency officials on matters relating to new or modified programs and services and their relationship to existing functions and programs. Leads teams and working groups in accomplishing project/program objectives. Pilots, launches, and operationalizes projects/programs

Researches and writes reports and other working documents on complex program/operational issues providing expert guidance and analysis. Writes major project plans or proposals that effectively translate program/operational needs and/or mission goals for LCSG. Writes policy, procedural and training manuals, materials, and documents. Reviews, edits, and approves written material from ERMP staff prior to dissemination and implementation.related to human resources services.

Analyzes and evaluates the administrative aspects of substantive mission-oriented programs administered by key organizations within the Library. Also, analyzes and evaluates the operational aspects of these programs. Develops innovative ways to resolve problems in meeting established goals, measures, and objectives for program effectiveness. Makes recommendations that often serve as the basis for new systems, regulations, or programs. Develops strategic long-range program/operational plans, goals, objectives, and milestones for evaluating and measuring the effectiveness of major LCSG programs. Takes into account factors such as resources, cost-effectiveness, attainment of program/operational goals and objectives, and compliance with pertinent legal and regulatory guidelines.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment


The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: http://www.loc.gov/hr/employment/uploads/loc_supervisor_core_competencies.pdf .

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise and lead a diverse workforce.**

Ability to provide human resources administration and management practices and procedures.**

Ability to provide program and policy advice and guidance.**

Ability to communicate in writing.

Ability to provide program management, evaluation, and oversight.

Ability to communicate effectively other than in writing.

Education

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf .

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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