Administrative Assistant

Fairfax, VA
Commensurate with education and experience.
Sep 26, 2020
Nov 17, 2020
Full Time
Administrative Assistant, Office of Undergraduate Student Services

The George Mason University Office of Undergraduate Student Services, within the Volgenau School of Engineering (VSE), seeks a motivated, people-oriented, and organized individual whose primary responsibility is to assist students with requests requiring approval by the Associate Dean of Undergraduate Studies. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Department: The Undergraduate Student Services Office services the needs of undergraduate students by being the focal point of knowledge regarding policies and procedures related to undergraduate matters.

Responsibilities: * Supports VSE students with requests about programs and policies, as well as, exceptions to policies to include, study elsewhere, late add/drop, extension of termination, termination appeal, returning after suspension or dismissal, credit overloads, etc.; * First point-of-contact for office; answers calls, greets visitors, responds to email inquiries; * Maintains bulletin boards, literature displays, display cases, etc.; * Keeps up-to-date on new University policies, as well as changes to current University policies as they relate to undergraduate students; * Prepares materials to promote VSE undergraduate programs and events.

This position will assist with orientation and open house events for prospective students; occasional evening/weekend hours will be required (usually not more than 2-3 times per year).

Required Qualifications: * Proficiency with Microsoft Office Suite products including Excel and Word; * Proficiency using mail-merge for labels, envelopes, letters and certificates; * Self-starter that requires little supervision, and begins work or undertakes projects on their own initiative; * Accuracy and attention to details are paramount; ability to exercise independent and sound judgement when coordinating student related requests; * Strong organization, computer and communication skills; * Ability to prioritize and handle multiple tasks simultaneously; * Ability to deal effectively with diverse clients including students, parents, faculty and staff; * Maintains a high degree of confidentiality and accuracy in dealing with clients.

Preferred Qualifications: * Solid working knowledge of university policies and procedures as they relate to undergraduate students; * Familiarity with the campus community, including services available to students; * Working knowledge of web-based information systems including Banner, Patriot Web, 25Live, and eVA; * Experience working with a diverse population; * Bachelor's degree, or a combination of education and experience.

Mason Engineering: The Future of Engineering is Here

The Volgenau School of Engineering at George Mason University is a fast-growing force for innovation in research and education, with approximately 250 full-time faculty. The school boasts more than 8,170 students in 37 undergraduate, master's, and doctoral degree programs, including several first-in-the-nation offerings. Volgenau School researchers earned more than $90 million in awards over the last 12 months. Located in the heart of Northern Virginia's technology corridor, Mason Engineering stands out for its excellence in emerging areas including big data, cybersecurity, healthcare technology, robotics and autonomous systems, signals and communications, and sustainable infrastructure.

George Mason University is the largest public research university in Virginia, classified at the R1 highest research activity level, with an enrollment of over 38,000 students studying in over 200 degree programs. Mason is an innovative, entrepreneurial institution with national distinction in a range of academic fields. Mason is located in the city of Fairfax in Northern Virginia at the doorstep of the Washington, D.C., metropolitan area, with unmatched geographical access to a number of federal agencies and national laboratories. Northern Virginia is also home to one of the largest concentrations of high-tech firms in the nation, providing excellent opportunities for interaction with industry. Fairfax is consistently rated as being among the best places to live in the country, and has an outstanding local public school system.

In conjunction with Amazon's decision to establish a second headquarters in Northern Virginia, the Commonwealth of Virginia announced a multi-year plan to invest in the growth of degree programs in computing, and George Mason University has committed to accelerate its plans to grow its capacity in computing and high-tech fields. Among the exciting initiatives being undertaken by the university are the launch of the Institute for Digital InnovAtion, a university think tank and incubator to serve the digital economy, and the expansion of its Arlington Campus with a planned 400,000 square foot Digital InnovAtion Building. These initiatives reflect hundreds of millions of dollars in new investment by Mason that will rapidly elevate Mason's already leading national position in computing and related areas.

For full consideration, applicants must apply at and complete the online application for position number 02723Z. Applicants must also attach a cover letter, resume, and list of three professional references with contact information. The review of applications will continue until the position is filled.

"Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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