Program Specialist

Washington, D.C
Sep 25, 2020
Oct 02, 2020
Program Manager
Full Time


This position is located in the Integrated Support Services Directorate, Chief Operating Officer.

The position description number for this position is 255991.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

This is a non-supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Learn more about this agency


Independently researches and resolves problems of a complex or immediate nature. Makes recommendations for and coordinates resolutions. Adapts analytical techniques and evaluation criteria to measure and improve program effectiveness and efficiency and organizational productivity.

Collects data and develops a variety of electronic documentary materials including charts, spreadsheets and other documents related to the assessment and improvement of management and planning operations of the division's operations.

Maintains statistics on various programs or projects, develops, plans and recommends the establishment and operation of matrix teams responsible for special projects as a result of evaluations and analysis of existing and proposed programs.

Identifies issues, gathers and analyzes information, develops documentation relating to the assigned division's services, recommends alternative approaches and preferred solution. Undertakes benchmarking and identify programmatic efficiencies and options to improve division operations.

Responsible for planned, systematic studies to determine the immediate and long-range training needs of an organization with a variety of technical and non-technical staff members. Coordinates development of the annual division-wide training and travel plan in concert with the organization's current or planned business processes. Tracks the annual training and travel plans, follows-up with supervisors and staff to ensure that required actions are taken; revises the plans as necessary during the year.

Establishes and maintains effective working relationships and information-sharing networks with Library organizational units and other outside agencies. Assists in implementing policies and provides leadership in established policies and procedures to assist in the development intra-office task forces formed to study and resolve general and specific management and operational problems.

Supervisory status

Promotion Potential


Conditions of Employment

No additional requirements to those listed above.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to research, analyze and make recommendations to solve organizational and operational problems.**

Ability to interact collaboratively with others at all levels to provide liaison services.**

Ability to utilize computer technology.**

Ability to communicate in writing.

Ability to perform administrative duties, tasks and services.

Ability to communicate effectively other than in writing.


Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.

The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.

The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: .

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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